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    • wont go near it with a barge pole as its ex gov't debt.  
    • Thanks, I've had my fill of this lot. What makes me so mad is that I had to take out student loan to get any DHSS help. And then when I tried to help myself and family they presented obstacles. Might be worth passing story to RIP off Britain?
    • there is NO exposure if you simple remove your name address/ref numbers etc from docs, over 10'000 pdf uploads are here. which then harvests IP addresses off of the people that then do so..which is why we do not allow hosting sites. read our rules and upload carefully thats exactly why we say capture as JPG, redact, then convert/merge to one mass PDF. then online sites to achieve that we list do not leave watermarks.  every once in a while we have a user like you that thinks they know better...we've been doing it since 2006 with not one security issue. thank you.
    • was at the time you ticked it  but now they've still not complied . if you read up, here , you'll see thats what everyone does,  
    • no they never allow the age related get out, erudio are masters at faking supposed 'arrears' fees which were levied before said date and thus null its write off. 1000's of threads here on them!! scammers untied that lot. i can almost guarantee they'll state it's not SB'd too re above, but just ignore them once sent. dx    
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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How to speak to a human


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I said yesterday that I would post this when I found it. It's a way of getting round the "press 1 for, blah, blah" on automated call centres.

There is also another useful site at: "Say no to 0870"

Alliance & Leicester 0800 0688638 Don't press anything.

 

Amex Gold Card 01273 697272 Don't press anything until given the option to speak to a representative. Then press 0.

 

Bank of Scotland Credit Cards 0845 7293949 Don't press anything when prompted.

 

Barclaycard 0870 1540154 Keep pressing 0 when asked for your 16 digit number. After two failures, press 2 for an account manager.

 

Halifax Classic Credit Card 0845 60470000 Press 0 twice.

 

Halifax One Credit Card 0845 7283848 Press 0 twice.

 

LloydsTSB Credit Card 0870 0106622 Remain silent through all the prompts.

 

LloydsTSB Platinum Card 0870 0106909 Remain silent through all the prompts.

 

NatWest Gold Card 0870 3331993 Don't press anything, ignoring messages.

 

NatWest Platinum Card 0870 9093715 Don't press anything, ignoring messages.

 

NatWest Visa 0870 3339091 Don't press anything, ignoring messages.

 

RBS Mastercard 0870 9070010 Don't press anything.

 

Virgin Credit Card 0800 0687768 When prompted for card number, press 0#.

 

uk finance

 

Abbey 0845 9724724 Don't press anything, even when prompted.

 

Alliance & Leicester 0870 9011001 After the first announcement, press 0# several times.

 

American Express 01273 576576 Press # at each prompt.

 

Bank of Scotland 0845 7213141 Press # at each prompt.

 

Barclays 0845 7555555 Press 2, then 1.

 

First Direct 0845 6100100 Kudos ‑ Call goes straight to an operator.

 

Halifax 0845 7203040 At every prompt, press 8. Takes about six presses.

 

HSBC 0845 7404404 Press * at each prompt (requires 8 presses)

 

HSBC Business 0845 7606060 Press * at each prompt (requires 6 presses)

 

LloydsTSB 0800 0969779 Don't press anything.

 

MBNA 0800 062062 Press * three times.

 

Scottish Widows 0845 8450829 Press 4 twice.

 

uk mobile

 

Orange 07973 100450 Press 0# each time you are prompted for a number (3 times)

 

T‑mobile UK 0845 4125000 Press 0 at each of the first 3 prompts.

 

Three 07782 333333 Press 1. After prompts press 6 for general enquiries.

 

Virgin Mobile 01373 855600 Press 0 three times at the repeated prompt.

 

Vodafone 0870 0700191 Dial 0*0*0*0*0*. If voice prompts continue, dial the same again.

 

uk products

 

Amazon.co.uk 0800 2796620 Press 5.

 

currys 0870 6097172 Press *. When told that option is not available, press * again.

 

Tesco 0800 591688 Don't press anything.

 

uk telco

 

BT 0800 800150 Press * 0 each time you hear an automated voice.

 

uk travel

 

American Airlines 0845 7567567 Kudos ‑ After a brief message you are connected to an operator.

 

Dial‑A‑Flight 0870 3334488 Kudos ‑ Call goes straight to an operator.

 

Virgin Rail 0845 7222333 Press 0 at each of the first two menus.

 

uk tv/satellite

 

NTL 0800 0522000 Don't press anything. The wait for an operator is usually long (15‑20 mins).

 

Sky 0870 2404040 Several people report the operator saying press '#' to get to the front of the queue. However, nobody has been successful.

 

 

Hope this helps someone.

Don

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Have you ever noticed how there sales line is never engaged however a customer service line is?

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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Have you ever noticed how there sales line is never engaged however a customer service line is?

 

mmmmmmmm! Strange innit?? Can't think why a firm would rather take a sales call than one from some 'ijutt' who's likely to be complaining!!!:rolleyes:

Jimbo 44 - always happy to help, but always willing to learn from being corrected too!!! Whilst any advice given may be based upon personal experience, please always be sure you seek guidance from a professional in the particular field.

 

Never be afraid to try something new. Remember that a lone amateur built the Ark, but a large group of professionals built the Titanic.

 

A 'click' on the scales is always appreciated if I have helped. Many Thanks!

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Have you ever noticed how there sales line is never engaged however a customer service line is?

 

With Norwich Union, that's easily explained. The Seales contact centre is in the UK. ONce they have your money, Customer Services use an Indian Call Centre....

 

I now insure elsewhere!

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Hey Everyone,

 

Whatever Bank of Scotland or Halifax customer service number you dial - just press zero twice and it bypasses the whole automated thingy!!

-----------------------------------------------------------------------

UNTIL MY CASES ARE RESOLVED/WON IM GOING TO KEEP MY SIGNATURE BLANK AS IM AWARE THE BANKS TEND TO TRAWL ON SOME OF THESE FORUMS AND AS MY CASE IS A LITTLE COMPLEX IT WOULD BE EASILY SPOTTED

 

DONT WORRY - THE INFO SHALL RETURN ONCE THE CASE IS RESOLVED/WON

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