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How to speak to a human


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I said yesterday that I would post this when I found it. It's a way of getting round the "press 1 for, blah, blah" on automated call centres.

There is also another useful site at: "Say no to 0870"

Alliance & Leicester 0800 0688638 Don't press anything.

 

Amex Gold Card 01273 697272 Don't press anything until given the option to speak to a representative. Then press 0.

 

Bank of Scotland Credit Cards 0845 7293949 Don't press anything when prompted.

 

Barclaycard 0870 1540154 Keep pressing 0 when asked for your 16 digit number. After two failures, press 2 for an account manager.

 

Halifax Classic Credit Card 0845 60470000 Press 0 twice.

 

Halifax One Credit Card 0845 7283848 Press 0 twice.

 

LloydsTSB Credit Card 0870 0106622 Remain silent through all the prompts.

 

LloydsTSB Platinum Card 0870 0106909 Remain silent through all the prompts.

 

NatWest Gold Card 0870 3331993 Don't press anything, ignoring messages.

 

NatWest Platinum Card 0870 9093715 Don't press anything, ignoring messages.

 

NatWest Visa 0870 3339091 Don't press anything, ignoring messages.

 

RBS Mastercard 0870 9070010 Don't press anything.

 

Virgin Credit Card 0800 0687768 When prompted for card number, press 0#.

 

uk finance

 

Abbey 0845 9724724 Don't press anything, even when prompted.

 

Alliance & Leicester 0870 9011001 After the first announcement, press 0# several times.

 

American Express 01273 576576 Press # at each prompt.

 

Bank of Scotland 0845 7213141 Press # at each prompt.

 

Barclays 0845 7555555 Press 2, then 1.

 

First Direct 0845 6100100 Kudos ‑ Call goes straight to an operator.

 

Halifax 0845 7203040 At every prompt, press 8. Takes about six presses.

 

HSBC 0845 7404404 Press * at each prompt (requires 8 presses)

 

HSBC Business 0845 7606060 Press * at each prompt (requires 6 presses)

 

LloydsTSB 0800 0969779 Don't press anything.

 

MBNA 0800 062062 Press * three times.

 

Scottish Widows 0845 8450829 Press 4 twice.

 

uk mobile

 

Orange 07973 100450 Press 0# each time you are prompted for a number (3 times)

 

T‑mobile UK 0845 4125000 Press 0 at each of the first 3 prompts.

 

Three 07782 333333 Press 1. After prompts press 6 for general enquiries.

 

Virgin Mobile 01373 855600 Press 0 three times at the repeated prompt.

 

Vodafone 0870 0700191 Dial 0*0*0*0*0*. If voice prompts continue, dial the same again.

 

uk products

 

Amazon.co.uk 0800 2796620 Press 5.

 

currys 0870 6097172 Press *. When told that option is not available, press * again.

 

Tesco 0800 591688 Don't press anything.

 

uk telco

 

BT 0800 800150 Press * 0 each time you hear an automated voice.

 

uk travel

 

American Airlines 0845 7567567 Kudos ‑ After a brief message you are connected to an operator.

 

Dial‑A‑Flight 0870 3334488 Kudos ‑ Call goes straight to an operator.

 

Virgin Rail 0845 7222333 Press 0 at each of the first two menus.

 

uk tv/satellite

 

NTL 0800 0522000 Don't press anything. The wait for an operator is usually long (15‑20 mins).

 

Sky 0870 2404040 Several people report the operator saying press '#' to get to the front of the queue. However, nobody has been successful.

 

 

Hope this helps someone.

Don

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loving your work!!

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Have you ever noticed how there sales line is never engaged however a customer service line is?

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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Have you ever noticed how there sales line is never engaged however a customer service line is?

 

mmmmmmmm! Strange innit?? Can't think why a firm would rather take a sales call than one from some 'ijutt' who's likely to be complaining!!!:rolleyes:

Jimbo 44 - always happy to help, but always willing to learn from being corrected too!!! Whilst any advice given may be based upon personal experience, please always be sure you seek guidance from a professional in the particular field.

 

Never be afraid to try something new. Remember that a lone amateur built the Ark, but a large group of professionals built the Titanic.

 

A 'click' on the scales is always appreciated if I have helped. Many Thanks!

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Have you ever noticed how there sales line is never engaged however a customer service line is?

 

With Norwich Union, that's easily explained. The Seales contact centre is in the UK. ONce they have your money, Customer Services use an Indian Call Centre....

 

I now insure elsewhere!

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Hey Everyone,

 

Whatever Bank of Scotland or Halifax customer service number you dial - just press zero twice and it bypasses the whole automated thingy!!

-----------------------------------------------------------------------

UNTIL MY CASES ARE RESOLVED/WON IM GOING TO KEEP MY SIGNATURE BLANK AS IM AWARE THE BANKS TEND TO TRAWL ON SOME OF THESE FORUMS AND AS MY CASE IS A LITTLE COMPLEX IT WOULD BE EASILY SPOTTED

 

DONT WORRY - THE INFO SHALL RETURN ONCE THE CASE IS RESOLVED/WON

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