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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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StepChange £150PCM DMP - Been Paying for 15yrs - all Old debts/scared and out of my depth


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Honestly, the likes of Stepchange should have a government health warning on them. I'm a man of similar experience to yourselves n terms of debts and the best thing you could ever do is stop paying those bloodsuckers immediately, not another penny. None of this will have ANY influence on whether you can get a mortgage or not, it's way too old.

 

Providing they have your current address, just ignore all the begging letters that come through, the only thing that needs to be responded to is a PAP, letter before action, if, and it's a big if, one ever arrives.

We could do with some help from you.

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Exactly as above, A better title for this thread would be 'Stepchange and your creditors out of their depth'

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We could do with some help from you.

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Perhaps, but I just got my first mortgage a couple of years back at 46. In terms of deposit, it's worth looking at help to buy, !

We could do with some help from you.

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Whoever is 48 has 20 years left in the workforce, at least. It depends on your needs, and house prices where you want to move. Whilst you are effectively taking out a government backed loan for the deposit,  most people re mortgage after a couple of years in order to pay off the HTB loan, this, might only put your mortgage payments up by £50 per month.

 

I think this sounds bad to a lot of people but it could mean you might need to find £8k instead of £40k, for a deposit. Plus you could always look at shared ownership too!

We could do with some help from you.

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Please ignore panic merchants. I assure you as DX says BOI / Post office will NEVER take you to court. As for the rest,, perhaps you will receive a PAP, but then you can defend. That's why we always say, make sure that your creditors have your current address. 

 

Your chance of receiving a PAP from any of the remaining one's is pretty small, just make sure you open all your mail and run anything that arrives past us.

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We could do with some help from you.

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On 06/10/2020 at 12:08, Bon-ee-bon said:

I am bracing myself for the arsenal of tricks these people will throw at me.

 

Let’s see what happens. B:)x

There won’t be an arsenal of tricks, likely very little will happen aside from a few angry letters.

 

They can get crafty and try ringing from a

legitimate looking number, so that you pick up. I have to answer my phone because it’s possible that it could be a customer. If it’s a DCA I’m always polite and tell them I can’t give out information over the phone, and if it’s important to send it in writing .

We could do with some help from you.

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