Jump to content


  • Tweets

  • Posts

    • In the autumn of 2020, I decided to change energy supplier from British Gas to EDF. This went through with no apparent problem but after approximately two weeks, I received a letter from EDF saying "Sorry you're leaving us". I contacted EDF to say that I was not leaving and was told not to worry about it, that they would resolve it and to carry on with monthly payments to EDF.    Approximately 2 weeks later, I received a text message from EDF to say, "Sorry you're leaving us". I contacted EDF again to say I was not leaving and was again told not to worry and that they would sort it out. Two weeks later I had a third message, "Sorry you're leaving us...". I contacted EDF again, but this time raised a complaint because it was becoming stressful and annoying. I asked them to explain why this kept happening. After some investigation by EDF, I was told that Scottish Power was trying to "erroneously take over" my gas supply. I confirmed that I wanted to remain with EDF and did not want to move to Scottish Power. I was advised to forward any bill sent by Scottish Power to EDF so that they could deal with it, and not pay it. However, I have never received any bill from Scottish Power until July 2022.   I was then contacted again by EDF to say that Scottish Power was trying to take over my supply because my gas meter was registered at my neighbour's address, on the energy suppliers' national database. I requested that EDF change the details for me so that I could remain an EDF customer but was told that only the existing supplier could change the details and that I would have to contact Scottish Power and request that they change the details. I reminded EDF that I had never asked Scottish Power to supply me and that as my current provider, EDF should take on this responsibility, but I was told on a number of occasions that EDF could not do this and that I would have to contact Scottish Power myself.   I have since learned that I should never have been told this. Ofgem states that if a supplier tries to erroneously transfer a supply, the two suppliers involved should communicate with each other to resolve the problem as soon as possible, and not involve the consumer. However, this is where the real problems started. I contacted Scottish Power at least 20 times over the course of 2 months, by email, online chat and telephone and spent a considerable amount of time trying to resolve this issue. The main problem was that Scottish Power refused to discuss it with me because "I did not have an account with Scottish Power". I explained on numerous occasions that I did not want an account with Scottish Power and that I just wanted them to change the location of my gas meter on the national database, but they persistently refused. Scottish Power was generally very poor at contacting me, I was doing most of the running. My neighbour, who is supplied by Scottish Power and has been for many years, said that this has been an issue in the past but Scottish Power has never resolved it. He said that when I asked EDF to take the supply back from Scottish Power, his supply was also erroneously transferred to EDF against his wishes, causing even more problems. During this occasion, Scottish Power compensated my neighbour but still refused to assist me.   I have evidence of some of the correspondence between me and Scottish Power but not all because much was over the phone and on online chat. Each time I contacted Scottish Power a new member of staff dealt with it and so they had to record the same notes each time, considerably lengthening the process. I asked if Scottish Power could allocate someone to own the complaint but because I did not have an account with Scottish Power, this was not an option. After numerous emails to Scottish Power from my neighbour, who was trying to assist with the situation - sending his meter details, my meter details and asking that the database be updated with my address - he was asked to send photos of my meter to Scottish Power. I had already been asked this by Scottish Power and had duly sent them but received no response. My neighbour then forwarded the photos by his email to Scottish Power and they replied asking him to ask me to re-send the photos directly, which I did for a second time. This was the last correspondence I had with Scottish Power about the matter. They did not contact me again.   EDF contacted me to say that they had concluded the matter from their end and requested that they close the complaint, to which I agreed. A meter reader visited sometime after to read both meters and I (naively) assured myself that the details had been changed and that EDF had resumed supply. My bill increased, and my meters were then routinely read by a visiting meter reader every quarter. My last correspondence with Scottish Power was on 9th November 2020, when I emailed the photos of my meter for the second time.   Twenty months later, towards the end of July 2022, I was on holiday with my family. I came home on 13th August to find 6 letters on the doormat from Scottish Power demanding £2134.89 for gas supply. They are addressed to "The Occupier" so they have obviously not referred to my previous correspondence or attempted to ever resolve the initial request to change my details. This is contrary to recommendations made by Ofgem's "Erroneous Transfers" paper produced in 2016. One of the letters even says, "Welcome to your new home" as though they have no knowledge of the correspondence 2 years ago. I have received another bill from Scottish Power today demanding payment and threatening referral to a debt collection agency if it is not paid. The above Ofgem paper states that erroneous takeovers should be dealt with by the two companies concerned and not by the consumer at any stage. But in my case, it has been me doing all the running, all the phoning, emailing, talking online, etc. Neither supplier has really done that much and I believe that EDF should never have told me that I should try and resolve this with Scottish Power; and when I contacted Scottish Power, they should also have taken ownership of the problem jointly with EDF and resolved it directly with EDF.   I have taken legal advice and been advised that as this is a dispute between two energy suppliers rather than between myself and a supplier, it is more appropriate for me to contact both suppliers, summarise past actions undertaken by all parties, and request that the supply be transferred back to my original supplier. This sounds hunky dory but doesn't actually help. Two questions arise in my mind... 1. Do i have to pay the bill at all given that it is addressed to "The occupier"?  2. Should I provide my name in my complaint (not yet sent) or simply refer to myself as "The Occupier"? 2. I know I can refer to back-billing guidance but my instinct tells me I shouldn't have to pay any of this bill because the supply was taken over without my consent, I tried numerous times to resolve it to no effect, and was led to believe that I was then paying for the gas due to the actions of both companies. Does anybody think I have a case here and any suggestions about how to pursue it?   Many thanks if you have managed to read this far. Even more thanks if you have any advice :-)  
    • several other threads here too they will give up  just retail loss scammers, nothing ever goes back to the retailers anyway straight in their pocket straight down the pub!!   just like DCA's.   dont forget your cars v5c!! too   you MUST write to anyone one your credit file or banks etc, esp if you have debts that dont show that you might have last used/paid within say 7 yrs esle you'll get backdoor CCJ's.
    • Our produce is likely to be smaller, odd-looking, or even leathery after the hot, dry weather.View the full article
    • Yeah haha I had to do my drivers license literally last week, had completely forgot. Thanks DX,  that's great if they are powerless, but will they ever stop sending letters? I've gotten two just in the last month.
    • stunning aurora going on 1st of the season ...red alert pix from as far south as nth london!   see the glendale aurora APP or Facebook.   ray to 25deg here in far nth scotland   dx  
  • Recommended Topics

  • Our picks

  • Recommended Topics

Solidworks/CJCH - copyright threat USA


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 694 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 56
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Using VPN just makes it more difficult to identify IP and network.

 

Depends on how determined anyone is with carrying out tracing.

 

Advice must be to not take the risk of doing anything, without weighing up the potential cost.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Well lets say these ambulance chasers already have their claws on you.

Is it safe to assume they cant geo locate you if using vpn? 

What else may they have ... 

Link to post
Share on other sites

geo locate?

claws in you?

 

what part of ignore them totally ....does running or not a VPN change?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Yay DX!!! glad you showed up.

 

Lets say its a little more complicated when they open a case with your employer first.

 

Wish I had the option to take your advice as its surely what I would have done.

I am also US and yes i know this is UK forum

but you guys got the most threads for this. 

 

Thanks DX, i like your attitude, your my fav commenter here. 

 

So simple all the stuff they can do, lol

 

Why is US even better you think?

 

So here is my story in summary. Can use support/feedback

 

My story is a little more complicated then the other posters here.

Seems I may have logged into my email on a computer somewhere with an allegedly pirated copy. 

they get my work email from the registry and see the domain.

They then open a case with my company.

Long story short they close the case with my employer and open one for me.

 

Then a month later I get a a letter, and some emails. 

I ignored weeks passed,

they email a second letter with a 5 day response dead line stating they are ready to sue if not resolved immediately (have not seen it in physical mail yet), and emails from lawyers, license investigator, and phone call from law-firm.

 

I email the investigator to notify them that the mac address does not match any of my computers.

He then reply with an email from my company stating that I use solid-works for personal use. 

 

Then I emailed explaining that i thought I was being interviewed for a promotion and wanted to embellish my solid works experience. And that i have no money ...  

 

that was 6 days ago have not heard back since. 

 

Ugh so what do you think DX all BS?

 

 

 

 

 

 

 

Link to post
Share on other sites

  • dx100uk changed the title to Solidworks/CJCH - copyright threat USA

UK Courts and case precedents make process easier than in many countries including US. I should imagine issuing a Court claim and going through whole process in US would be pretty expensive.

 

You should not have emailed them explaining any use of their software.  If you have admitted using their software without having paid for it, then you may have given them evidence which is helpful to them, if they did issue a Court claim. They will have the data from some of your use of their software and now have your email explaining usage.

 

If your use of their software was limited to just trying it and you did not use it for any projects, then you can probably just do nothing, as they won't incur cost in suing you.  If, however, you used their software many times over a period including use in project work, then it is possible they have data showing this usage.

 

Wait to see how they reply to your email. 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

So in have heard back from them recently.

 

I know some pppl here have settled for a license. And i would like to know if you buy the license would i be able to resell it to my friend who wants a solid works license any way? Or is there some stipulation that it has to be used by you?

Link to post
Share on other sites

Don't believe you can resell licence without permission of the company that sold the licence and set the conditions of the licence.

 

Yes normally stipulation is licence is only for use of purchaser.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

no-one here has settled for anything

it's a money making scam.

 

ignore

nothing to be afraid of .

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

DX i believe my situation is a bit different as it involves employer. I wish i could ignore but i think it is to late for that.

Spoke to lawyer today and he seems to think the attached complaint is similar enough To warrant a possible suit. 

And that I should settle or risk job loss. 

 

There are some differences like they have network info and company owner saying he had account when he diffident 

 

if i buy a license i have a friend who has agreed to pay me for it ... 

 

ExampleComplaint.pdf

Edited by cmas
Link to post
Share on other sites

i didn't quite realise by 'case' you meant a court case 

yes, you need to deal with it.

 

difference in the meaning of words in US/UK languages

 

dx

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

There has been no case filed as of yet if thats what your thinking

 

i read that if a company buys license and is acquired by others then ownership can be transferd that way

 

i do have an LLC handy that i never used

Edited by cmas
Link to post
Share on other sites

sorry didn't see the date of that example...19mts old.

 

i understand litigation is so much easier in your country

they wouldn't pull that stoke here .

 

thats a general catch-all claim, but to me it reads the company was knowingly using pirate software

your case is diff and your 'use' was solely personal , nothing to do with your employment but on a works PC?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Not on a works PC but allegedly logged into a PC with work email. They have not provided any IP that explicitly identifies me by my ISP. 

They contacted employer like 2 months ago using the domain name of this email scraped from system registry. 

 

My company also uses solidworks in other divisions which complicates things 

Link to post
Share on other sites

no but your employer has id'd you, and you have contacted them stating you were using the software.

 

if that were to happen in the UK
regardless of not specifically being able to trace the PC it was on because of a VPN, 

their claim IMHO would hold water.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

24 minutes ago, cmas said:

My company also uses solidworks in other divisions which complicates things 

 

but not the same 'division' you are employed in?

 

i can only go by my UK experience

- we had several sites using AUTOCAD, we held one site licence under the company name registered at our head office that covered XXXX number of machines over all our sites , as long as we didn't exceed the number of 'machines' using the software at any one time anyone inc employees could run it even on pers PC's 

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

no my job has nothing  to do with solid-works nor does any of the employees that work at our office

 

I am getting a quote to buy a license with my LLC. then i can sell my LLC. to my friends LLC. transferring ownership legally

Edited by cmas
Link to post
Share on other sites

maybe not

but your company might hold a site licence that most probably covers you as a paid employee,

regardless to usage not being 'part of your job'

you are paid by xxx employer

xx employer holds a licence.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

so lets over view the actual situation here shall we....

 

you installed a piece of solidworks software on a personal PC because knowing the software would improve your chances of promotion within your employer because they use it and thats where you naturally want to go.  UP 

 

the well known fleecers , we call them ambulance chasers here, contacted your employer as a scan showed a 'link' to them for a unlicensed installation.

 

your employer gave them relevant information that sufficiently identified you as the culprit.

the fleecers then contacted you

you contacted them and to all intent confessed.

 

now in my old employment position (software and network manager ),  if an employee came to me with this problem i'd simply state they have permission under our licence to do so...bugger off.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I see but instead employer threw me under buss 

 

So do you think they would settle for a solid-works standard with out subscription for like 4k in quarterly payments for a year?

Edited by cmas
Link to post
Share on other sites

but p'haps the that person threw you under the bus without realisation.....

ask the right person to authorise your usage.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

That is definitely another solution.

 

Speak to your manager to see if they can include you on the licence they hold for the software. Explain that you are facing paying $4000 for the Solidworks usage, while you were trying to update skills. 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...