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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Erudio Claimform - Old Student Loans - poss Statute Barred.


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Apologies for inserting myself into the discussion this late in the proceedings. I stumbled across this post whilst searching for something else and it immediately caught my eye as Erudio started legal proceedings against me for a Student Loan. The case never went to court as they decided not to proceed after I filed my defence.

From reading through the thread, a couple of issues stand out:

In post #99 on page 4 you state Erudio used your statutory fee of £1 for your CCA request to credit your account. They tried this we me as well - no doubt in an attempt to extend the limitation period.

If they failed to correct this error, their accounting is wrong. If their accounting is wrong, the amount being claimed is wrong. You can't pay what you don't owe. You should be using this error in your defence to counter point 1) (the amount) in the particulars of claim. (post #62 p.3)

Sure, they can claim it is trivial but they will have to explain to the court what led to the error in the first place and why it wasn't rectified.

In point 3) of the particulars of claim they make reference to a default notice which they no doubt will rely on in court. You posted a copy of this in post #101.

Unfortunately for them, the default notice doesn't contain the statements in the form prescribed by the The Consumer Credit (Enforcement, Default and Termination Notices) Regulations 1983. Specifically, sections 9 to 11 of schedule 2.

CCA 1974 s.88 (1) clearly states "The default notice must be in the prescribed form..."

If they are going to use Doyle vs PRA group to nullify your claim of Statute Barred, then use it against them. The ruling upheld the CCA 1974  in that a valid default notice is an absolute requirement for there to be a cause of action. Specifically:

S.21 "The effect of the introductory wording of clause 8f of the Agreement ("Subject to us sending you any notice required or taking any steps required by law") and, more particularly, CCA s.87(1) is that, absent service and expiry of a default notice compliant with CCA ss.87 and 88, there would have been both a complete defence to a claim for all outstanding sums under the Agreement and an unanswerable right to strike out the claim."

These people are lazy. If they can't take the time to ensure their default notices contain the statements prescribed by law, that's their fault. If they don't have a cause of action, they don't have a case.

I wish you luck.
 

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  • 1 month later...
On 05/12/2023 at 12:49, Nurselayer said:

he said that he felt that from the evidence that he'd read he thought that my defence on limitation was destined to fail and as such he would be depriving them of justice if he kicked it out.

This is where case law has left us - people being dragging into court over loans made over 25 years ago with a company who sold it to someone else for 13p on the pound. The judge can only rule according to the law. Whether it's "fair" or not is another matter.

If they do provide copies of the original agreement, make sure it is a real copy, not a reporoduction and they are signed on behalf of the Student Loans Company. Under section 2, the agreement is not considered to be binding unless they have signed it.

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