Barclays breach the GDPR ??

[mrabody]

On 10/06/2019 at 13:02, dx100uk said:

got 'em on the run paul..

 

it will be interesting to see the excuse they make for the compo that must be coming your way.

 

as for if you are wrong...

 

I just find GDPR a bit irish on data sharing, regardless to whom the data goes too.

either data on a closed account can be shared or it cant.

 

or p'haps, because there is [another] relationship between the banks and the CRA, then they can share it to them but that doesn't extend to a dca when they say an account is closed. but its still your data... as I say just musing here.

 

 

 

It's the purpose for which the data is transmitted.  It's perfectly proper in this case for the bank to contact the CRA and advise them to remove the information relating to this account from the customer's credit file.  It's not proper for the bank to send the customer's details to a DCA to try and collect on the now non-existant debt.  It would be equally wrong for the bank to subsequently contact the CRA and tell them that the customer is in default on this account.

 

 

[mrabody]

52 minutes ago, paulwlton said:

 

 

Within five minutes of contacting Avorto this morning their data protection officer called me even though she's out of office.

 

The only businesses more hated than banks are debt collectors, and unlike Banks they're not a necessary evil.   In my (admittedly brief) experience, the quickest responses I've had to Subject Access Requests since the GDPR regime came into effect are from DCAs and Bailiffs.

[mrabody]

I wouldn't suggest that they acted negligently.  I'd assert that they deliberately did this in order to punish you and to exert pressure on your to pay.   Don't give them the benefit of the doubt.

 

What sort of costs have you incurred as a result of their behaviour?  

[mrabody]

You've suffered reputational damage.  You've also been denied the ability to obtain credit, or have had to obtain credit at a poor rate.