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    • Paint is a free programme on any Windows PC. But don't worry, the choice here is not either perfection or nothing. As you say, use your scanner, save the file ... and then use the "choose files" option when you post to CAG to add the file. We can do all the redacting and converting to the correct file type at this end.  The important thing is just to get the info to us. Why not do an experiment this afternoon and see if the above works?  
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    • Asset Link filed for a default CCJ against me, in relation to an old Barclaycard debt which I apparently signed an agreement for back in 2000.   I did not own a Barclaycard in 2000 so I know this is not true.  The CCJ notice was sent to an old address so I did not receive it.  Years later when I found out about the CCJ when I applied for credit, I put an application in to have the CCJ set aside.   As part of the set aside case, I was asked by the judge to provide a draft defence, should the CCJ be set aside.   The defence I provided was that I did not admit to the debt as I had not been provided with any evidence of an original loan agreement.   I won the case and the CCJ was set aside.   Link then filed to court again to make me pay the debt.   We both filed directions questionnaires and the judge allocated the claim to the small claims track.   As part of the directions, additional directions given were as follows ' Additional Directions in a claim for an Assigned Debt - Because the claim is in respect of an assigned debt the Court makes the following directions for the management of claim.  The claim shall be automatically struck out at 4pm on 3 April 2024 unless, before that time, the Claimant delivers to the Court and to the Defendant the following documents'  It then listed various documents such as an original agreement, deed of assignment, notice of default, statement of account setting out how the alleged debt accrued under that agreement etc.     The Claimant failed to provide these documents within the deadline provided and instead I received a copy of a bundle of documents provided by them in preparation for the court date, this was received weeks after the deadline.    I have called the Court to ask if it has been automatically struck out and they advised that it is not automatic and that I should still send my witness statement by the deadline provided, which is Wednesday.  This does not give me much time to prepare my witness statement.   I have never done anything like this before and I am unclear what my witness statement should include.  My thoughts were that I should keep it simple and stick to the facts, like the fact thy have not provided evidence of the original agreement, or the deed of assignment of the debt.   They have provided a copy of a default notice from Baclaycard dated 2015, this states a figure of £550 but the debt they say I owe is £10k.   I am not sure what makes a valid default notice?   I have previously requested proof of the debt from Barclaycard directly and have evidence of emails between us where they have been unable to provide me with the agreement or any documents at all relating to the debt.   Should I include these as an appendix?  Are there any other documents I should include in my bundle?    I have also tried to mediate with the claimants, to save the court costs and time, on a without prejudice basis, but the claimants solicitors refused to mediate.   Should i state this in my witness statement too to show the judge that I have been reasonable and they haven't? Many thanks   Louise
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CG32 v RBOS


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I am new to this, I have been reading, lots of threads, trying to work out how to reclaim these charges. I have worked out I have been charged over the last few years, £2498.00!!! However I'm unsure about the interest, how it works, I think I will just claim the amount above. I'll start my letter today. There is one thing I was going to ask. I have several accounts with the Royal Bank of Scotland, including a Business Account, do you think it will affect my other accounts ??? I was going to work out the charges on my husbands account and my other current account with them should I do this all at the same time or do just the one at first ?????

 

Thanks Claire

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Hi Claire, you sound a bit nervous, so maybe first of all calm down :D

Welcome to the CAG!

If you read the FAQ section and the step-by-step guide you'll find all the answers you need. There are downloadable letter templates and spreadsheets to help you calculate the interest, and if I managed to use them, so will you ;)

The best thing would be if you started your own thread in the relevant section, i.e. in your case RBOS, I believe. If you ask questions there you'll get more useful answers than here "in the doorway"/welcome section ;)

I'm sure you'll be ok, it's a friendly bunch here!

-Warms (Alexandra)-

---------------------------------------------

Whatever I post is just my opinion, no more, no less!:!:

.....................................................................

NatWest=>settled in full, no strings!:D

NatWest creditcard=>settled in full, no strings!:D

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  • 3 weeks later...

Hello everyone,

 

I have just received a letter from RBOS, with a partial offer of £284.00, although I am claiming £2437.00, this does not include interest. Obviously I am not happy with this and want to send a letter back. Although I have read so much now on this site I have got myself in a muddle and I am unsure what letter to send next. Please help.

 

Thanks Claire:|

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Hello everyone,

 

I have just received a letter from RBOS, with a partial offer of £284.00, although I am claiming £2437.00, this does not include interest. Obviously I am not happy with this and want to send a letter back. Although I have read so much now on this site I have got myself in a muddle and I am unsure what letter to send next. Please help.

 

Thanks Claire:|

 

Assuming you've gone through the 'standard' preliminary letter stage there's a 'Rejection of Offer' letter in the Templates Library that could be used here, suitably amended if necessary to suit your original letter(s).

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejection-settlement-offer.html

Jimbo 44 - always happy to help, but always willing to learn from being corrected too!!! Whilst any advice given may be based upon personal experience, please always be sure you seek guidance from a professional in the particular field.

 

Never be afraid to try something new. Remember that a lone amateur built the Ark, but a large group of professionals built the Titanic.

 

A 'click' on the scales is always appreciated if I have helped. Many Thanks!

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Hi Claire. First of all, please use your orignal thread to post questions. It makes it easier for us to follow your path and help when needed.

 

Every letter you will ever need can be found here and the particular letter you need to reject the offer is here.

 

I will arrange your threads are merged and moved to the RBOS forum.

 

Good Luck

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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Hi, Have sent my rejection letter and LBA off for RBOS yesterday, 23/11, they have 14 days!!

Today I have received a response to my prelim letters I sent for mine and my husbands Capital One Credit Cards (that have zero balances). They are only offering to reduce the charges down to the £12.00. So I shall reject these and give them 14 days. Fingers crossed!!

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