SSE want paying for very old underbilling - can they do this?

[cuchiandme]

This may constitute a new thread..

but i thought i would post here first...

 

i have in the last few days received a letter from an energy company..

of which i was a customer at my former home

.i left that house in 2014..

 

this is a debt letter..

i am assuming

..is debt dept of their own company at this stage

 

..they are billing me for energy used between 2007-2014,

this is bizarre..

as i dont see how i could have been in that house and not paying for the utilities.

.in 4 years!

 

i actually had to use a meter to top up,

or i had no electricity/ gas..

 

at the time i left they wanted money from me but i disputed it..

. and i heard no more until now..

 

this letter is asking me to pay within the next 7 days or.

.they can place a default on my credit file..

 

. i do not want this as i have worked hard to get it right...

can they do this?

 

they have not proved that i owe this.

 

.any help much appreciated.

Edited September 24, 2018 by dx100uk
Spacing

[dx100uk]

Well they cant outside of 6yrs

And unless they billed you in the last few years telling you

They cant outside of 12mts under back billing rules

 

I would suspect they already defaulted years ago so cant do so twice

[cuchiandme]

thanks.. can you expand?

any links about back billing rules?

i do not know .. 2007 to 14..

. is a bit much to ask for now..

 

.i guess 2014 is still below the statute barred timescale.

..they are not showing me evidence of anything,

so its similar to most things i have dealt with

 

..do i need to write them to prove it?

also if i contact them by phone will that be bad for me?

i'm just trying to avoid them messing up my cred file and the days are ticking by.

[dx100uk]

utils forum or the search cag box of the top red toolbar

 

back billing

 

or whatever your q is

cag is self-help too

[cuchiandme]

i dont know if this should be on a different threads.. but here goes..

can i be billed for electricity used on a key that is not mine.. and was already in the meter when i moved in?

[dx100uk]

if its your usage SINCE you moved in ofcourse you can.

its your consumption

[cuchiandme]

@DX100uk"Well they cant outside of 6yrs

And unless they billed you in the last few years telling you

They cant outside of 12mts under back billing rules

 

I would suspect they already defaulted years ago so cant do so twice"

 

reference to earlier query..

i wrote to sse informing them of my surprise at receiving a bill so far back,

and indeed 2007 is unbelievable considering i was there a further 7 years without issues with this..

 

yesterday i received a "final demand"...

totally ignoring my letter.

.and again threats to put a mark on my credit file.

. can they do this?

 

anyone help me here?

[dx100uk]

write to them then or ring and record the call.

they cant bill you outside of 6yrs and they cant bill you for THEIR mistakes

though this sounds like you ran away and knew about the debt anyway....

 

if you didn't inform them you'd moved then the back billing might not apply and you do owe the money

but without data

like sending an SAR?

you cant prove or disprove anything

[cuchiandme]

woooa, ok but i did not" run away" anywhere, i fear no one..

i did inform them i was moving, but they merely estimated my bill.. and i barely used electricity.

 

i disputed it.. i was in contact on the phone quite a few times..

but it came to a stalemate.

 

. eventually within the same year i left,

i heard no more.

.the debt at this stage is alleged..

 

please do not automatically assume i am at fault.

.by the same token without data.

.. they have sent me no evidence of the amount they are requesting

..i can not just dish out money to anyone who asks.

.plus they are billing me for 38 quid..

so called admin fee..

disgusting.

[dx100uk]

did you write to them giving your new correct address?

no they cant charge £38 either..

[cuchiandme]

but what i specifically want to know ios can they register a default on my cred file if it doesn;t go the way they want?

 

they had my forwarding address, i do not remember how i gave them it.. they also had my phone number.. i did receive demands at this address.. way back then

[dx100uk]

good so looking like they did write before etc

ogcourse they can trash your file

but I would suspect that this was defaulted years a go and its already dropped off re 6yrs defaulted date

so as you know..it cant then comeback...

 

you need the data

cant see anyother way than SAR time.

[cuchiandme]

ok thanks, as mentioned they are asking for 2007-2014..2014 was 4 year ago... can they still charge a portion of this period? or are they breaking the rules entirely?

[cuchiandme]

and can they register a default on cred record at any time? while i am in dispute with them

[dx100uk]

Never been any diff

But id suspect its been removed already

[cuchiandme]

i just called them requesting a call back but the phone cut off.. then i remembered i need to record it... but at present i have nothing i can record it on...so any use in calling?

[dx100uk]

Mobile with app?

[cuchiandme]

no, cant afford those things .. i pare everything down to the bone as they say

[cuchiandme]

do have an old mobile i use, about 6 years and has sound recorder yes i can use that... but having bother getting a charger .. suffice to say today, im not set up for it

[ericsbrother]

so they can bill you for any shiortfall in payments fior the year running up to the time you left the property.

What sort of payment meter was it? A gas co one or a landlord one.

[mikeymack2002]

Read here the rules have changed regarding back billing...

 

https://www.energy-uk.org.uk/customers/energy-industry-codes/code-of-practice-for-accurate-bills.html

Edited October 9, 2018 by Andyorch
Link fixed

[cuchiandme]

it was the company one..

[cuchiandme]

and they can't bill for 2007 up? only year up to 2014?