Social media

[paulie100]

Hi, i had a non refundable deposit paid for a service that ultimately did not proceed by the client, but now they have contacted my children by private message on Facebook and told them that I owe them money. Is this permitted? Thank you.

[Hannya]

I'm not aware that it breaks any law of the land or Facebook rules, I'd just advise to ignore the communications. If the sender doesn't get a response they'll stop.

[silverfox1961]

Hmn! Not too sure on this but I would see it as a breach. Telling others that you owe a debt is personal information to you, not your children even though they may know already. The company could also be accused of harassment which is a criminal offence but that depends on the amount of times he has messaged you or them.

 

 

I think that a simple warning that he has breached the GDP Regulations may see him stop. This is my opinion and others may disagree so hold off till the regulars pop in but it is quite quiet at weekends.

[Mr.P]

How old are the children ?

[steampowered]

This sounds to me like a breach of the General Data Protection Regulation - the company does not have authority to share your personal data (such as debts owed) with family members.

 

It also sounds like a breach of the Protection from Harassment Act 1997.

 

How you take that forward is more difficult. I would probably respond asking that all correspondence regarding this matter is directed to you, and indicate that you may have to make a harassment complaint to the police and/or raise a complaint with the Information Commissioner's Office if this person continues contacting your children.