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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking Fine Greenwich London


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When they rejected the informal appeal, they should have given 14 days to pay.

 

So, in post 1: "I had appealed / challenged the fine on 23.1.2017" - The PCN can't have been issued any later than that - so the NTO has to be served no later than 23.7.2017, ie yesterday?

 

He says "I had no response from the Parking Fines office till 14.7.2017" - if that's the date on their letter, then they won't issue an NTO for 14 more days, meaning when it comes along it will be dated 28.7.2017.

 

Therefore, the NTO has not yet been served and when it is, it will be more than six months old, and unenforceable.

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An NTO - Notice to Owner - is a document which establishes legal liability for a PCN. It's a formal document which is posted out. When you get it, it will ask you to pay the full amount or lodge formal representations.

 

The Council can issue more than one for the same PCN, for instance, if a person receives one and then advises the Council that someone else owns the vehicle, they can issue a second one to the correct person, and so on.

 

However the first one has to be issued within six months of the PCN. You can expect to receive one, and I guess there's no reason to think this is not the first one issued for this PCN?

 

As it's more than six months since the PCN, you would have grounds to have the charge cancelled.

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  • 1 month later...
Thanks again.

 

Yes I agree that most fines are due to Drivers' ignorance.

But at the same time there have been many evidences where it has been clear that the Boroughs and Councils deliberately make such blind spots to earn money.

 

 

I strongly feel this street, Norman Street /Road in Greenwich, is one of them.

Surely they can put up more prominent signs along the street to make people aware, specially when they see that so many Drivers are fined from that one street.

 

 

It becomes their moral duty to come clean, display better and create awareness when citizens are making same mistakes. Rather than sit quietly and enjoy the fun and the money.

 

 

There are no signs along the whole street / road, neither at the entrance.

It will just cost them a very tiny percentage of the money they collect from fines to put up more sign boards along the road.

 

Please can someone advise me how to submit a 'Right to Information' application to the Borough?

 

I can understand why it will look this way, but I honestly don't think the Council are trying to trick anyone. Remember they aren't a business, and there are no shareholders enjoying the money. It is all in the public purse - if anyone 'enjoys' it, it is the people who live in the area, rather than the people working for the council.

 

Why don't they erect bigger, clearer signs? Probably because they are constrained by 1. regulations as to sign design and sizes, and 2. pressure from complaining residents who don't like unnecessary signs going up in their streets.

 

As for your Right to Information / Freedom of Information request - what for? You will ask them questions, like how many PCNs they issue, how much money they generate etc, and they will tell you. Seems pretty futile to me.

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