Davenport5 Vs Abbey

[davenport5]

I have asked for 6 years of statements from Abbey over the phone on the 13th November and they said that they would send me the last year in 7-10 days and the remainder on microfiche in 4-6 weeks. I then found this site, which is excellent and have now seen that I should of sent them a formal letter. Are they going to send me them or will I wait 6 weeks and not get them? Should I send them a letter as well?

[davenport5]

Thanks Karnevil. I have sent them the SAR today by recorded delivery clarifying the number of day's remaining and the £10.

[davenport5]

I have received this morning some of the last 12 months statements (3 months missing). Now waiting in anticipation for the remainder of the 6 years!

[davenport5]

This morning I received a standard looking letter dated the 16th saying that I need to send them £10 and complete their form. I have read on a thread somewhere that I should not complete this form. It looks like this is acting upon my request by phone because it is before the date I sent the SAR. Should I write to them acknowledging their letter and that I have allready sent them the £10 and that they now have only 31 day's remaining, or should I leave them to react to the SAR?

[davenport5]

I received a copy of all the statements for the past 6 years yesterday and calculated that they owe me £2464 plus £885.55 interest, which totals £3349.55. This is actually for 6 years and 6 months, will this be a problem? I have written my PRELIM LETTER and will send it by recorded delivery on Monday.

[davenport5]

Do you think that I should give them longer than the 14 day's because of all the bank holiday's over Christmas and New Year?

[davenport5]

Letter received today from Abbey dated 29/12/06 (Andrew Nanson, Complaints) stating they were investigating my complaint and that "Our research is taking longer than expected......................... we will write to you again in 4 weeks time" !!.

 

I will be sending my LBA tomorrow.

[davenport5]

Can someone please advise, I think that I have done something wrong.

 

When Abbey sent me the copies of transactions they dated back to the 30th June 2000. I included these transactions in my PRELIM and LBA but I am now concerned from reading another thread that I can only claim for a maximum of 6 years worth of charges.

 

Should I only claim 6 years from the date of the SAR? The difference amounts to £300! Should I send a revised LBA or wait and send a revised N1?

 

Thanks in advance.

[cross1217]

Same thing happened to me - I sent schedule of charges going back to June 2000 but could only claim from initial request for statements which was October. I amended before I sent my LBA but I think you will be OK to send N1 with latest updates. I have seen estimates submitted for the initial stages. As long as it is correct for Court. After all, some are even trying to claim further back.

 

Good luck!

[davenport5]

Thanks Cross,

 

So if people are claiming for more than 6 years does this mean that it is allowed? Or does it make it very difficult and possible for the shabbey to defend?

 

I don't want to do the wrong thing but also don't want to give up on £300.

[davenport5]

Received a number of Misc Fee Refunds totaling £110 today. No letter or anything to explain them yet. I guess it is a start! Will be filing an N1 on Friday.

[davenport5]

On the 17th I sent Abbey a letter accepting the GOGW payment as part payment and there will be no extension.

 

Today I posted 3 copies of my N1 with the schedule of charges to my local county court.

 

The fun has just begun!

[davenport5]

In the last few day's I have received a couple of standard letters from Mark Winder saying that his investigation is taking longer and would need a further 4 weeks........

 

Today I received a letter from the court saying that the claim is deemed issued on the 28th Jan and Abbey have until the 12th Feb to reply.

[davenport5]

Today I received a letter from the court stating that Abbey acknowledged the claim on the 30th Jan and that they have 28 day's to file a defence.

[davenport5]

Yesterday I received a letter from Angela Stewart saying they have reviewed my case and that they believe the charges are correct and therefore cannot agree to refund any further charges.

 

I also recieved a letter from Abbey stating that a defence would be filed in due course and it would be helpful at this stage if I could provide e-mail and telephone contact details.

 

I will send them on Monday.

[Mad Nick]

Davenport, the lovely Angela wrote to me similarly a few weeks ago. I gave them my phone/Email and asked for theirs. Guess what ?!! But do I care ? No - their E-mail addresses are just [email protected]

Regards, Mad Nick

[davenport5]

Today I received a copy of Abbey's standard defence and a standard letter marked "without prejudice" disputing my claim and offering me a 50% offer. I am going to reply on Monday saying I am not going to accept their offer and await the AQ from the court.

[davenport5]

I sent the AQ at the start of March and today received a response from the judge ordering a 1 month stay for negotiation.

 

I have compiled a letter to James Arrandale stating a settlement figure and I decided to e-mail it to him. I was suprised to get this response.

 

"James Arrandale is no longer working for Abbey National plc as of 2 May. Your email has not been forwarded"

 

Has this been seen before?

 

I also sent it to Tanya Thwaite so hopefully she will action it.

[noobrider]

interesting, try Willem Basson and yes it is Willem not William

[davenport5]

Thanks, I have just read that all the defences are now signed by him. I have tried [email protected], but it is rejected.

Does anyone have a contact e-mail address for Willem Basson?

[mariejader]

Can't help with Willem Basson but you could send it to:-

 

[email protected]

 

Don't forget the read receipt.