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    • It is not as simple as you seem to suggest. 1. My wife needed the car and there are no local public transport facilities within 2 miles. 2 Neither of us has the technical expertise to change a battery. 3 Not only does the battery itself have to be appropriate for stop/start technology; but also, according to the handbook, has to be registered with Mini by a recognised agent, which I am not, neither is Big Motoring World. 4 The car had to be towed. Where was I going to have it towed to where I could be sure it would be properly dealt with? I couldn't trust Big Motoring World to do it. I couldn't have it towed to just any garage and be sure they had the right battery and the time to fit it. 5 The high sum involved is mainly for the diagnostic test which Big Motoring World asked me to obtain; and they did not initially raise any objection to the car being taken to the nearest main dealer. I would not have got the diagnostic test, if they had not asked for one. So, I understand where you are coming from, but having ignored requests for reimbursement, what else could I have done to recover my lay out?
    • Thank you FTMDave.  I'm happy to make your suggested changes.  I'll wait a day or 2 to see if any of the team have any other suggestions or feedback.  Do I then just email a copies to both UKPC and the court? Lookinforinfo - Unfortunately I am not sure if the signs have since been changed and cannot recall seeing any on the night as it was dark.   
    • The US confirmed it revoked licences allowing the export of some goods to Chinese tech giant.View the full article
    • I can't imagine that EVRi will want a judgement against them on this and based on this argument. I reckon you have a better than 90% chance that they will try to reach out to you before the trial date. They know that what they are doing is thoroughly wrong and dishonest and contrary to law. They are following this thread, of course – and they've already seen this witness statement. I imagine that they are scrabbling around trying to understand how they can extricate this without using too much face. I suppose they will make an offer to you which is a few quid short of your claim in order to say that they were justified in being stupid. Hold out for every penny. It's your money and you deserve it. It's not their money and they don't deserve it
    • New paragraph 47 – If you insert that – and move everything else down then I think you are good to go. Well done on going through the mill on this but it looks pretty good
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Grum Vs Barclays


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I have just received the defence from Keith, I am going to post it on here in a min but just wanted to clear something up first

 

On point 1 it says,

 

The particulars of claim do not provide details or particulars of the account in question / or the precise charges alleged to have been unlawful, or the date thereof. Notwithstanding the claimants failure to correctly identify and particularise an account held with the defendant, it is admitted that the claimant has an account, number xxxxxxxx, sort code xx-xx-xx. However, to the extent it is alleged that the claimant incurred bank charges on his account for unauthorised borrowings (whether unpaid fees for returned cheques, Paid referral fees or any other such fees), the defendant puts the claimant to strict proof of each charge and the date thereof.

 

So I guess I have messed up and need to send them a copy of my charges asap?

 

 

 

I will be adding the rest of it later.

 

 

 

Cheers!

 

 

 

ps can I change the title of my thread somehow? something like 'defence received!'

 

 

Thanks G

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Hi

 

I am atthis stage myself and wondered what to do, but I haven't done anything about it, because I read another thread, and the court sent a request for supporting information after receieving the AQ

 

Not sure but expect this is the same in our cases too - if it gets that far!

 

lelole

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Welcome aboard lelole!

 

I have been looking at this thread http://www.consumeractiongroup.co.uk/forum/barclays-bank/2258-blueskies-barclays.html and am thinking of making the call in the morning.

 

I was thinking about calling him up anyway just to let him know that I am emailing him my list of charges.

 

GOOD LUCK

 

NOT LONG NOW!

 

G

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Simply send their solicitors (as named on the defence papers) a copy of the spreadsheet showing charges. The fact that you may have sent one before seems to make little difference to them, probably because the left arm doesn't know what the right arm is doing!

 

This, if anything, should give you confidence.

 

Again, I would not advise calling them by phone to resolve this - they have had their chance before - now it's your turn to be in control. Use it to your advantage. Don't accept anything less than every last penny of your claim and do not, under any circumstances, accept any conditions for settlement (which is exactly what their legal team will be pushing for in order to settle if you phone them).

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 2 weeks later...

I posted my AQ to the cout yesterday, probs a stupid question but it is ok to post it right?

 

I have also added this into 'Other' I would respectfully ask that the court in this case, not withstanding allocation to the small claims track, order standard disclosure. I understand that it is in the courts discretion to do so. I believe such an order would bring a rapid end to this litigation.

 

But what the hell does this mean?

 

Cheers!

 

G

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Grimsolo

 

Have alook at BookWorms thread - and you will see that the Court has made a response specifically because of the 'Disclosure' clause

 

Spotty

[sIGPIC][/sIGPIC]Statement request 4th May

Prelim Letter sent 24th May

LBA 7th June

Thanks but no thanks letter sent 22 June

MCOL 22nd June

Claim acknowledged 26 June

AQ sent 2nd August

17 Nov Court Date Set for 29 Jan 2007

Settled in full 12/12/06

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Post it - fine :-)

 

The other bit means - I want my case to be heard in the small claims track, but I also want them to supply evidence of their costs, because if you make them, they will run a mile.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Nice 1 thanks!

 

Have also emailed My KJ with a list of my charges as he said in the first line of his defence that he puts me to strict proof about them but have decided to send him a letter with the charges in print also just to be sure.

 

Good luck

 

Grim

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  • 2 weeks later...

Just a little update

 

Court date is the 15 November!

 

Just need to get my hands on a few more bits of evidence and send it in by the 18 October.

 

Good luck

 

G

 

ps

 

No mention about standard disclosure???

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It's only a chance, not a guarantee.

 

See my Halifax thread for a list of documents and how to put them together (remember though that my claim includes doc's to force the removal of a default notice, so not all would be required for your case (i.e. DPA etc)

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 3 weeks later...

Just been gathering all my stuff together and came across this letter which is stapled to the back of my Notice of allocation, It is saying that my case will be grouped together with other cases!

 

Just seeing if others have had this?

 

NOTICE TO ALL PARTIES

 

THIS COURT OPERATES A POLICY OF BLOCK LISTING FOR SMALL CLAIMS HEARINGS IN THE INTERESTS OFCUTTING DOWN WAITING TIMES FOR THE ALLOCATION OF HEARING DATES AND IN MAXIMISING THE USE OF DISTRICT JUDGES SITTING TIMES.

 

 

THIS MEANS THAT YOUR CASE HAS BEEN LISTED AT THE SAME TIME AS A NUMBER OF OTHER CASES. IT IS IMPORTANT THAT YOU AND YOUR WITNESSESS (IF ANY) ATTEND AT THE TIME INDICATED IN ORDER TO AVOID YOUR CASE BEING DEALT WITH IN YOUR ABSENSE. THERE WILL NORMALLY BE TWO DISTRICT JUDGES SITTING.

 

ALTHOUGH THIS SYSTEM MEANS THAT YOUR CASE MAY NOT BE HEARD AS PROPTLY AS YOU WOULD LIKE, THE BENEFIT TO ALL PARTIES IS THAT THE CASES WILL BE HEARD A FEW WEEKS EARLIER THAN WOULD OTHERWISE BE POSSIBLE.

 

ON ARRIVAL AT THE COURT OFFICE, PLEASE OBTAIN AN INFORMATION SHEET FROM THE SMALL TABLE IN THE WAITING AREA..... You dont need to know the rest unless you want to grab a coffee from my local court...

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  • 2 weeks later...

Just a little update for ya

 

Have gathered all stuff needed for court.

 

Used the court bundle from the templates library

 

Have included:-

 

All correspondance

Latest Schudule fo charges

Statements

Relevant case law summary

Early day motion from the house of parliament

Dunlop versus New garage

UTCCR 1999

UCTA 1977

SOGA 1982

OFT statement summary

 

A grand total of about 160 pages

 

Anyone have anything else I could add?

 

Cheers!

 

Grim

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  • 2 weeks later...

Hello!

 

I have to send my court bundle off by Wednesday and have been looking about to check that the basic CAG bundle that bookworm kindly created is complete.

 

Below is part of what Jonni2bad sent with his bundle

 

Acknowledgment of Service

Notification of Defence Filed by HBOS

copy of Allocation Questionnaire

Allocation Questionnaire

Court Document: Notification of Allocation and Hearing

 

Do I need to add these documents to the CAG bundle or can I leave them out?

 

 

As always help greatly appreciated!

 

I reckon I know the answer!

 

Wheres a bloody photcopier when you need one!!!

G

 

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OK cheers for the input, will be bagging all docs up later tonight and posting them tuesday morning. All paper work is loose (no binder or anything) and am posting in a jiffy bag, Do you think this will be ok?

 

Cheers

 

Grum

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Well I have to post my bundles by tomorrow morning I have found 2 small red binders that are way to small for 160 pages or I have 2 crappy looking card board folders.

 

I think its blue peter time.

 

 

G

 

ps if I cant mange to make a binder out of these tey are just going to have to go as they are...

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Have just been reading the templates

 

In the templates folder you have set up a template for filling out MCOL, In this you have given the advice below.

 

The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law.

 

When I started my claim there was a different template so I have included the sections of each eg UCTCCR 1999 para.8 sch.2 (1)(e) which says "The contract shall continue to bind the parties if it is capable of continuing in existence without the unfair term" Does this have any relevance to my case? it has suddenly gone tits up for me help!

 

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I really wouldn't get hung up about it.

 

Strictly speaking I suppose you should use any law extracts you quoted in your "Particulars of Claim". But the important thing at this stage is to show the evidence that you would use in your court hearing (if it came to that). Since the rule is that you can't introduce evidence you haven't already submitted, you should, if in doubt, submit more rather than less.

 

If you've got evidence that the fees are unfair, you're covered!

Victimnomore

By day, quiet unassuming bank customer - but, by night, .. .. .. .. ..

Barclays Case1

14/03/07 **WON** FULL settlement £3358.39

Barclays Case2

08/09/08 Prelim: please give me my £187.91 back.

Halifax Case1

14/03/07 **WON** Refunded £728 (including £54 costs)

Halifax Case2

08/09/08 Prelim: please give me my £268.24 back.

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