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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg Card now owned by Barclaycard


MandM
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Hiya MandM,

 

Thanks for the PM and Advice you have given me,

 

Yes I am more than willing to help you with this lets give the bank some more bashing ;)

 

Now did you you know that egg have been fined by the FSA for PPI mis-selling.

 

This will help you.

 

I gather it is the calculations and first letter you need help with ?

 

it is getting late now and will take me a bit of time to sort you out so to that end you are on my radar and i will be back tomorrow evening to get this sorted is that ok with you ?

 

Regards

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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MandM,

 

Thank You yes she is doing well I have to take her back to the orthopaedic vet in devizes again tomorrow (think ill use the back roads lol) for her bone fuse operation.

 

She will be there overnight so back again Thursday to collect her.

 

Right Im off as my dog needs loving attention.

 

Regards

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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ar right hehe like me she is a pompey fan loves a ball hence her pompey flag but yes dogs i love them a true extention to the human race PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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  • 2 weeks later...

Have you read this from the FSA:

 

Egg fined £721,000 and will compensate PPI customers

 

PF

  • Haha 1

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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And plenty here that may help you with you request for refund.

 

FSA FINES EGG - Google Search

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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MandM,

 

Your Welcome, I only regret that I could not have help you sooner but as I said I have been very busy this past month.

 

But the court case will benefit many members here who have been unfortunate to get a law firm by the name of Optima Legal acting against them.

 

Still at least you will be ready to get this put in motion at the start of new year and of course as I am subbed to this thread I will follow it and offer advice as you go along.

 

Including if it ends up with the FOS as I have plenty of experience there too.

 

My PPI CLaim with the Co-op Bank for a sum totalling nearly £25,000 is soon to be sorted.

 

That has been ongoing now for over 18 mths.

 

I'm sure that 2010 will be kinder to me than 2009 lol

 

Regards

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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i have a tool that will convert apr from mth to yr i will post the link here this evening as i have it stored on my pc and im using my phone at the mo

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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oh great u got it mandm

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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MandM,

 

Nice one amazing how it all totals up and just goes to show how much they are ripping us off.

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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IMHO the agreement comes in the post for you to sign after the online for as the agreement is prepared from the info you gave online so yes it should be on the agreement.

 

If it is not you should have separate terms and conditions for the PPI.

 

Well Spotted

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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MandM, You could be right and unfortunetly it happens a lot i have first hand knowledge from one of the biggest offenders MBNA ill message you this evening

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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well lets just say 4 now u will not believe what they are capable off but i put my 47 page WS plus bundles of evidence in court today im positive the Judge will enjoy reading it lol

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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MandM

 

You have a PM

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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