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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice needed for a friend - how to get him off benefits


sholto12
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Hi,

I was directed to your site by word of mouth, and I'm hoping you can help me. My good friend has been on benefits for years, as a life-style choice rather than need. He has a university degree and years of work experience, but after losing his job 3 years ago he made a conscious decision that life was more enjoyable to sit on the internet and judge other people rather than take a job that he considered "beneath him".

I've been trying to convince him the error of his ways, but he keeps laughing at me saying that even with the hoops he has to jump through each week with the Job Centre it's still preferable to live in a fantasy world online than face the brutal reality of a terrible low paid job.

Any advice on how I can convince him that if he actually took any job it might improve his lack of self-worth and stop him spending his life online?

Thanks.

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Take ''any job''?

Improve his ''lack of self worth''?

 

I'd advise him to get new friends.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Assuming the thread is serious:

The problem with the job centre is that all they're interested in doing is getting you back to work. They don't care what the job is. At the same time, companies will look at his CV, see he's been at uni and won't employ him because once he's found a better job, they know he's just going to bugger off. (whereas for the person who has just left school, he obviously can't get a graduate job paying a much better salary, therefore, they're willing to give him a chance)

 

Your friend might be able to use the careers advice from the uni he graduated from.

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It is possible to have a lack of self worth in even in a job. Esp. if you are low paid, stuck in a rut and /or your talents and skills are undervalued.

 

Nystagmite is quite right. JCP is not fit for purpose any more. It is at best a processing centre than a job centre.

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