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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ohms vs. CO-OP


ohms
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hi everyone, it's great reading about the succeses people have had in claiming their charges back. I've totted up mine from Dec 1994, and it comes to £371.50. The types of charges here are: COMMISSION, DEBIT, ARRANGEMENT FEE, DAILY EXCESS CHARGE, but most of them are marked SERVICE CHARGE.

 

I'm still not 100% sure which of these I can and cannot claim. Any help would be appreciated.

 

Thanks!

ohms

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Guest ian cognito

Commission fee is claimable, think they just call it that to throw you off the scent!

 

Of your OHMS, the arrangement fee is not chargeable as this is a service fee for setting up your overdraft (£15 if I remember correctly and payable annually) also got my doubts about debit? isn't this something you actually paid out? The commission, daily excess charge and service charge are all claimable.

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you can't claim back to 1994 though can you, or can you???

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Co-op bank - won March 07

Virgin Credit Card - won - March 07

MBNA Credit Card - won March 07

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  • 3 weeks later...
you can't claim back to 1994 though can you, or can you???

 

I just got a reply to my first letter, in which the bank say I can't claim back beyond 2000, not only that, but they have put £147 in my bank account "as a gesture of goodwill".

Does anyone know if I can claim before 2000?

 

On top of this 2 weeks ago, they added another £40 fine to my total, for going overdrawn for 1 day. Cheque didn't clear in time. :-x

 

Charges from 2000 onwards still come to £442 (including this new charge), although in their letter they say I cannot claim service charges (which make up the bulk of the charges they have laid on me over the years).

 

If I can't claim service charges, my total claim drops to £162

Should I carry on, or call it a day?

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What are the service charges for ?

 

Some are for a monthly overdraft charge, usually £8 (which most of them are), and others are for exceeding the allowed limit, and can be £15 or £25 (and these always come with a hefty 'Daily Excess Charge').

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I think you can claim them back, just keep reading through the posts and you will find the answer. I will look and send you the link if I find the answer.

PETITION THE PRIME MINISTER

We the undersigned petition the Prime Minister to Force the banks to repay unlawful bank charges and remove the six year time bar, forcing them to pay back everything from at least 1980.

WHERE I COME FROM IT'S CALLED ROBBERY!!!!!

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