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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

 

Today my colleague and I were dismissed. The reasoning. Company loyalty

There main reason being our pay was due to be raised a fair while ago. As a matter if course we had to keep asking for it to be resolved. We were never given a yes or no or when answer.

 

We go in today. Called in a meeting room and dismissed due to loyalty problems and performance related issues.

 

Due to shock I did not really go into it with a lot of questionjng

 

Can someone tell me the lay of the law. Isn't there a procedure.. Not just management say so? They follow the ACAS rules so how is that within a mandate. They have this loyalty area in there contracts but can that legally be grounds for dismissal?

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Hi

 

 

Yep stating the company loyalty issue and performance issues they feel they should dismiss etc

 

To be honest if the pay issue was an issue and they were going to make a point they would of just dismissed one of us. Two though comes across as an easy way to shed staff if you see what I mean.

 

I'm pretty angry to be honest. There are no performance issues and as for pay increases and what not they themselves discussed this at the interview and since then nothing has actually been arranged confirmed denied etc

Edited by ark7754
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Without discrimination on grounds of race, gender etc, you have virtually no protection from unfair dismissal before 2 years of employment.

 

I take it you are not members of a union?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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It sounds very much as though you have been let go under the pretence of performance issues and disloyalty purely for the sake of giving some sort of reason.

 

In reality as stated above, without two years service an employer can dismiss you for any reason whatsoever, or indeed for no reason at all and you have no legal redress whatsoever UNLESS you can prove that the dismissal was really due to your sex, age, sexual orientation, disability etc.

 

Raising complaints about an outstanding pay rise is almost certainly the real reason for letting you go.

 

What you do have a legal right to is any outstanding holiday pay for time accrued but not taken within the holiday year, and for notice pay - a week at least unless your contract says this should me more.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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If it is a well established organisation, it might be worth complaining to whoever is in charge of your bosses in HR head office. There might even be set payscales. It is always possible your bosses were abusing their position and some ethical organisations would not find that acceptable, even if you have only been there seven months.

 

Unfortunately, with high unemployment disgruntled staff are easily replaceable.

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