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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claimant Commitment Advice for Universal Credit


Piano Cube
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Yes, a Claimant Commitment does count as a Job Seeker's Agreement. You were right to argue most points, including the "Use Universal Jobmatch daily" - As we have seen recently, the site is not always available, and it is quite possible for you to have outages with your internet connection. The JCP will probably say "use the library if you have no internet connection at home" - All well and good, but public libraries are not open every day. The same would apply to the requirement to "monitor e-mails daily".

 

I would also argue that Universal Credit is not a government agency or company. It is a benefit intended to replace Job Seeker's Allowance and (some) other benefits paid by the DWP. Phrases such as "I will contact Universal Credit" should be replaced by "I will contact the DWP".

 

You could also argue that the CC is invalid as it does not display the DWP and JCP+ logos in keeping with all other "official" documents.

 

One question: Do you currently have a valid JSAg ?

 

L.W. will be along shortly to offer valuable advice.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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I don't have a valid JSAg, my claim for JSA ended in December and was shut down, this is a new claim.

 

If it is less that thirteen weeks since you closed your last claim, I would have thought you would have done a 'rapid reclaim'. Under such circumstances, your original JSAg would still be valid (unless they have changed the rules).

 

 

There are two activities on that commitment that suggests you should be doing them "daily". Does this mean for 7 days a week or 5 ?

 

For DWP staff, it means Mon-Fri 09:30-16:30. For the unemployed, who have nothing better to do with their time (according to popular opinion), daily would mean seven days a week including public holidays from 00:00-24:00.

 

One suggestion for Piano Cube: If you value home time (with partner & children if applicable) and/or are reliant on public transport, restrict the hours available. Starting an early shift at 06:00 when the first available bus turns up 07:15, or finishing a night shift and having to wait two hours for a bus is not good. Office based staff generally work 09:00-17:00 Mon-Fri and outside those hours, subject to negotiation.

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PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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