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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Boredom


MooNboo
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Hi all

 

Back in December 2013 I won my appeal for ESA...:whoo:

got called into the local job centre to discuss ways to helping me when I'm ready to get back to work, nothing was decided but the idea of exploring voluntary work or college to re-educate myself....

Following this I researched the education route to find that if I wanted to do a course then I would have to pay for it myself and the job centre wouldn't fund it unless there was a guaranteed job... then looked at the voluntary route, that didn't look promising either.... cant do the driving ppl to hospital/ drs etc etc because Id be using my own car and whilst they pay a cost per mileage, I would have to change my insurance to hire and reward then increasing the cost:|. And from the other local organisations they don't seem to want be flexible to the hrs I can give / do / prepared to work... as soon as you mention back issues, which causes problems for sitting and standing... these places seem to give a wide birth...:-x

 

when I have a really bad day. Laying down helps a lot...on good days I move around as much as I can tolerate but always have that option of knowing I can go for a lay down if it gets to much.... Maybe I'm moaning or is it just boredom getting to me , don't get out much, really don't like talking to ppl on the phone, even finding that I'm on a short fuse....

 

What does everyone else do to fight this boredom.....

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Hi MooNboo

 

That's a tough one, keep yourself busy as much as you can without making your medical condition worse, hopefully your getting a lot of support from family, friends, your GP etc. Look at stuff that you've never done before, painting (art), write a book etc.

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Hello Moon

Have you approached your local C V S? I know that mine are happy to help ppl who want to volunteer on an "hours to suit" basis. Many third sector organisations understand well and accommodate ppl's limitations due to fluctuating health or other circumstances.

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With regard to volunteer driving, you might find this document from the Association of British Insurers of use.

 

https://www.abi.org.uk/~/media/Files/Documents/Publications/Public/Migrated/Motor/Volunteer%20driving%20-%20the%20motor%20insurance%20commitment.ashx

Start every day off with a smile and get it over with.

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