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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice needed rather hastily.


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Hello everyone,

 

First of all I wouldn't be making such a thread if I wasn't in such eager need of advice ( the people in charge are incredibly vague ). Myself and partner (with 10 month old baby & dog) are in a very stressful situation. Essentially we're being booted out of my grandparents house because it's not "sustainable" for them and we both feel it's the next step which is needed. I have just left the Ingeus program and currently self employed (My online comic store will be open next month) and business' take time to build and be self-sustainable.

 

I haven't the slightest incline what we're entitled too because when we ask, we're just fobbed off with excuses that we are not entitled to them. I'm here to ask what as a family are we entitled to in terms of additional benefits to support my family whilst my business starts to take off and how I can sort out my living arrangements immediately. We have seen various houses on RightMove that accept Pets and something that's called DSS which one of the people at Job Seekers explained I was entitled too? I would love some explanation about it because the information scattered around .gov websites isn't that useful.

 

We have around ~2 months to be gone and the stress alone is causing myself deep emotional problems so I can only imagine what it's doing to my partner.

 

To sum it up, I'm asking for advice on what I should do next to acquire somewhere to live and have enough supporting money to provide for my family. Currently I get the following if it's any help.

 

Working Tax: £95.50

Child Tax: £62.50

Child Benefit: £20

 

This is weekly (every Tuesday).

 

I would appreciate any advice, thank you very much.

 

Warm regards.

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