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ARC Europe using name only for data protection to prove identity

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Stupidly I answered a call from ARC (i was waiting for a call from an a gas engineer to fix our boiler so did not have his number) they called from a mobile number.


The guy on the phone just said "Hello is that MR xxxxxxxxxxx" I said "Yes"


he then proceeded to tell me all about my debt with them, who I owe, how much it was for.


Is this legal - they claim it is!

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