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    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
    • First begging letter received from Overdales   ;Blah blah blah, our client's are going to win this blah blah blah we supplied all your documents under CPR   PS you can stop all this by paying £1200 less in a lump sum
    • Right,  so the court hasn't send out the Directions Questionnaires/N180s yet. PE's one is a false one, meant to intimidate you into thinking your defence was rubbish and they are confident with their claim. This is par for the course.  The PPCs do this regularly. However, PE have gone further and written that "a copy has also been filed with the court" which is a lie as the court haven't even sent out the papers yet. Keep a screenshot of MCOL, later on in your WS you can draw attention to their lying and abuse of court procedure. If you've got time on your hands, then complain to the BPA about one of their members lying.    
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Vital info. for employees


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Hi everyone,

 

So thanks to ACAS and their omission of a vital piece of info when I phoned them for advice and the fact nobody on here mentioned this when I asked for advice, I'm now having to take a longer civil route with my employer.

 

What everybody needs to know is you have 3 months (less a day) to bring any kind of tribunal action to resolve a issue with your employer. THIS IS THE IMPORTANT BIT this count down starts the MINUTE you mention it to your employer, even in passing. Called the" date of detriment".

 

So I take advice and raise it informally, it drags on with no response for 2 months, Acas advise take it formally, again no mention that I have 3-4 weeks left to meet a deadline, so I do that and lo an behold work drag it out for another month and when I phone Acas again for advice suddenly this 3 months is mentioned and they cant possibly advise any further cos it's now a civil matter.

 

Whose side is Acas on?

Kinda vital info I should have been given from the word getgo don't you think?

My employer obviously knew this time limit otherwise why keep me hanging on?

My conclusion? Being KIND and PATIENT doesn't pay.

 

The interesting thing is, my employer is now saying they are going to have groups of employees in to discuss "problems", Longer colleagues say this happens from time to time and nothing ever EVER gets done or changes.

But hey if they have these meetings where issues are raised the countdown begins doesn't it, then 3 months down the line when nothing has changed your time's up. And they carry on, having nullified the threat of a tribunal from anyone at these meetings!!!!

 

Way to go

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What is the issue you are complaining about?

 

 

I see your other thread concerns unpaid wages. If this is the complaint you are making, you should not feel upset at going through the court system. For things like unpaid wages court is is now much cheaper than the Employment Tribunal for many small cases and is not necessarily any slower. The problem is that certain things such as unfair dismissal can only be made through an ET, but in this case the time would run from the effective date of dismissal.

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There are ways round the time limit, possibly.

 

Acas are rubbish, but you found that out quicker than most people.

 

There is a new system where you have to go to acas first and this stops the clock.

 

Employment tribunal is pretty cr#p as well, so unless there is big money involved you are best to forget it, not worth the trouble.

 

I expect anyone considering employment action, to make research about the process, most if not all sites tell you the time frame.

 

research on old posts would show people are always being warned about time limits.

 

You can't bitch about no one telling you on here, everyone tries to help, but not many are legally qualified, it's nearly the same as someone down the pub telling you what they know.

 

All is not lost, as I said there are ways round the time limit.

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