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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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dicky6 vs woolwich


dicky6
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hi all, ive at last resorted to the county court to retreve my bank charges,

claim issued on the 19th october 2006.

sent by post on the 19th october 2006

deemed to be served on the 24th october 2006

defendant has untill the 7th november to reply

court case number 6QZ75015

NORTHAMPTON COUNTY COURT.

 

wil keep you posted on the outcome.

 

p.s. my brother issued a cc order to nationwide,a few days later he

recieved a letter disputing the claim, then on the same day, paid in full (£5000) plus over a £1000 compensation etc. this is what prompted me into me issuing my cc claim.

 

thanks to all that work on this site.

the wee man fights on!

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  • 3 weeks later...

hi all,

 

sorry that ive been so long in keeping things up to date on this thread,

 

xxth november i recieved a letter from the court stating that (the woolwich) barclays bank dispute the full amount and are contesting the claim. i was expecting this (as in a lot of cases). still another few weeks to go.

 

17th november, i recieved a letter this morning from barclays, excitement!!!!!!! was this a letter stating that all my bank charges have been rightfully returned???? NO.

IT IS A TERMINATION NOTICE TO CLOSE BY BANK ACCOUNT DOWN WITHIN 14 DAYS FROM THE DATE ON THE LETTER(16TH NOVEMBER).

THE LETTER STATES THAT I CAN NO LONGER USE MY CARD ETC AND TO RETURN IT STRAIGHT AWAY. DAILY INTEREST AND CHARGES WILL CONTINUE TO ACCRUE AT THE RATE OF 27.5% AGAINST THE BALLANCE IN EXCESS

OF AGREED OVERDRAFT LIMIT, AND 15.6%AGAINST THE BALANCE . INTEREST IS CALCULATED ON A DAILY BASIS. ALSO YOU ARE REMINDED THAT THERE IS ALSO A CHARGE OF £3.00 LEVIED FOR EACH DAY YOUR ACCOUNT HAS AN UNAUTHORISED OVERDRAFT BALANCE.

 

THE OVERDRAFT IS ON MY ACCOUNT DUE TO THE BANK CHARGES ACCRUED IN THE LAST 3 MONTHS, WHICH WAS £99.00 AND HAS NOW ESCALATED TO £399.84.

 

SHOULD I PHONE THEM??????? AS THE LETTER IS FROM THE WOOLWICH , AND IM SURE THAT THEY DONT KNOW ABOUT THE COUNTY COURT PROCEEDINGS??. WHATS THE BEST OBJECTIVE TO TAKE ????

THANKS DICKY6.

the wee man fights on!

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WHAT! Firstly this is the first time I've heard of this, secondly they need to give you 30 days under the Banking code and thirdly, as you rightly point out, they can action none of this whilst your claim is in dispute. I think I saw an ideal letter for this the other day - i'll see if I can find.

 

Don't worry - they won't get away with this - it could be that the Woolwich and Barclays still don't know whose doing what.

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back again,

took your advice thailand and (i phoned rather than send a letter),and spoke to the sender of the letter i recieved about my account being closed,

( mr akib ahmed.) i put forward to him a weekly payment plan, and the amount was reduced by £52.11, straight away, so a result in there, and the account will stay open .i will of course ask for all charges relating to this to be returned. by the way he had no idea of any court order presented to the woolwich, and there was nothing on my records to state this????????

well back to work, keep you all posted soon,

thanks dicky6.

the wee man fights on!

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