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    • We purchased our Mercedes in September 2023 from Doves in Horsham for £21000, paying half cash and half on finance. We also purchased warranty for life via Ramp as recommended by Doves. On 12th May 2024 the car failed to recognise the key and wouldn’t not open, the AA could not identify the problem so via our warranty the car was taken to Mercedes in Croydon. After 3 weeks the problem was finally identified as water ingress in the drivers side footwell which has corroded and blown various components. After further investigation it was discovered the windscreen was date stamped 2019 (all the windows are 2018 - therefore not the factory fitted windscreen) The leak has developed due to incorrect sealant being used assuming when this was replaced and also water leaking from the seam. The warranty company do not cover water ingress so we are now faced with a bill of £3635. As we are now at 8 months since purchase (problem started at just over 7 months) we are not covered by the consumer rights acts. Would we be covered Sale of Goods Act? We have all the reports for the works being completed but unsure if this should be taken to the finance company or Doves who we purchased the car from. Do we pay for the works and then try and claim it back or should they be paying? Any help would be much appreciated
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help DWP chasing 13 year Old Debt


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The DWP are exempt in as much that they cannot take any enforcement action after six years i.e they cannot get a court order or attachement of earnings, but they can deduct overpayments from future benefits.

 

You should contact DWP and ask for a detailed explanation of how the alleged debt has occured.

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Tho they should have some type of proof of the overpayment personall i would demand proof.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • 2 years later...

How odd it is well known that such debts can become statute barred,but the

DWP can make deductions from benefits after that.

The DWP is not a company!!!

Mosst of the above is nonsense

 

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How odd it is well known that such debts can become statute barred,but the

 

The limitation act 'bars the remedy, but not the right' - these means any creditor can recover the money via alternative methods but court. As such if anyone goes back onto the same benefit it's perfectly legal for the DWP/HMRC/Whoever to claw back the overpayment that way. Frustrating but perfectly allowed.

 

This is an old thread we've just revived, haha.

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The limitation act 'bars the remedy, but not the right' - these means any creditor can recover the money via alternative methods but court. As such if anyone goes back onto the same benefit it's perfectly legal for the DWP/HMRC/Whoever to claw back the overpayment that way. Frustrating but perfectly allowed.

 

This is an old thread we've just revived, haha.

I sense a bit of trolling here:madgrin:

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  • 4 months later...
also bear in mind that with DWP overpayments the 6 yeras runs from the date they first demand the money back.

 

Have had a contact from freds in recent times telling me that DWP over payments are not stat barred. Alleged over payment was made in 2000 - only just heard from them.

 

But according to freds DWP sent letter demanding payment to my old address in 2011 - so if that is their first demand for payment - would take this up to 2017 before it becomes SB?

 

We left that address in 2007 - so even if they sent a first request for payment, the day after we moved out it would still be 6 7 years after the original debt.

 

So how long do they get to send the first demand?

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Have had a contact from freds in recent times telling me that DWP over payments are not stat barred. Alleged over payment was made in 2000 - only just heard from them.

 

But according to freds DWP sent letter demanding payment to my old address in 2011 - so if that is their first demand for payment - would take this up to 2017 before it becomes SB?

 

We left that address in 2007 - so even if they sent a first request for payment, the day after we moved out it would still be 6 7 years after the original debt.

 

So how long do they get to send the first demand?

 

The limitation period begins on the date when the final determination is made that there is a recoverable overpayment and what that amount is. Therefore, this could be the original decision by the decision maker or, if the case is appealed further up the line, when that final decision (of the original decision) is made. Your question, is a very good one, as they should look to make their decisions quickly and not take forever to do so.

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Also it must be remembered that the DWP can reclaim an overpayment even when the matter has become SB, the department is allowed to make deductions from relevant benefits including state pension and pension credit at anytime the client becomes eligible for the benefit.

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  • 1 year later...

DWP tell me I have debts from 2002 - I told them they were barred.

 

He said they will not take it to court but can deduct from benefits or do an attachment to earnings - I'm not fussed about deductions from benefits, as I don't have any, but can they do a DEO?

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Yes they can Welfare Reform Act allows them to make such orders, and can deduct from ANY future benefit payment including state pension when you are eligible.

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Cheers. It's under £300, and from 2002 - Can I get them to reconsider?

 

According to CAB:

 

DWP guidance for decision makers states that recovery of a debt should be abandoned and the balance written off where the debt is:-

 

•under £25; or

•under £100 and at least six years have elapsed since the last repayment or deduction took place; or

•under £300 and at least ten years have elapsed since the last repayment or deduction took place; or

•over £300 and at least 20 years have elapsed since the last repayment or recovery took place.

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You can certainly try, you may though have to go through an appeal Tribunal.

 

 

Write to the Manager

 

 

DWP Debt Management.

 

 

Be prepared to wait for a response.

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  • 2 months later...
Cheers. It's under £300, and from 2002 - Can I get them to reconsider?

 

According to CAB:

 

DWP guidance for decision makers states that recovery of a debt should be abandoned and the balance written off where the debt is:-

 

•under £25; or

•under £100 and at least six years have elapsed since the last repayment or deduction took place; or

•under £300 and at least ten years have elapsed since the last repayment or deduction took place; or

•over £300 and at least 20 years have elapsed since the last repayment or recovery took place.

 

Do we have a link to this guidance and can they say link three social fund loans together to go over the £300 threshold for 10 years

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Such debts have been linked for recovery in the past.

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This may be okay if you are not currently on benefits, but if you are, and this has happened to my sister, a debt from 15 years ago and no paperwork provided but a regular amount was automatically taken off her benefits weekly to pay that debt that she couldn't even remember.

Hi

 

I have a friend that works for DWP and was told that they have to chase the debt but if you just keep refusing to pay they will eventually just give up, he says sometimes in his mind he just wants to shout dont pay but he is monitored so cannot give any indication to the caller. Hope this helps.....

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The DWP will commence pressing for payment however old a debt is as soon as the individual gets any benefit.

I have seen a man of 65 receive a letter regarding a 25 year old loan the day after he received his first state pension payment.

 

 

These debts don't go away that easily.

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