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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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employers insurance excess


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Hi guys need some advice. A couple of months ago whilst working long nights in dim light areas I was removing old cabling out of a shopping centre. Whilst removing the cables it was a case of finding old cables and cutting them out. On this night I accidently cut a fibre optic cable. Didnt cause anything on the network to go down as it was a secondary fibre. My boss got me to fill in an accident report to his insurer so he could claim there. Now the bill has come through at £2000 excess being £500. He called me in yesterday and basically said it was gross negligence and I have to pay. II need to keep my job but cant afford to pay this. He says he will accept monthly payments. I currently hold no contract with him but when the accident happened I was on a 6 month provisional which doesnt state anything about me paying for damages. Where do I stand and what can I do? TThnks in advance

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Sounds like he doesnt want to pay the excess himself, and is trying to force you to pay it instead.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Hold off a bit and wait for the more knowledgeable members to come along. We have people here who advise specifically on employment matters.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It's a gamble. If you've worked there less than 2 years you can't claim for unfair dismissal; on the other hand he can't deduct wages unlawfully.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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You are stuck between a rock and a hard place. There is no obligation as you haven't agreed to any responsibility for paying the excess, nor could your employer lawfully deduct the amount from your wages without permission, however if you don't pay it, the employer could find any number of reasons to let you go - negligence being a prime example - and you would have no redress whatsoever.

 

What sort of monthly payments will he accept?

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Of course, the converse risk is that he could let you go in a few weeks and take the rest from your wages, or he could do the same after ten months anyway, at which point you would have consented to the deduction and so wouldn't have grounds to claim it back, but you'd have had ten months employment in the meantime I suppose!

 

Do you think that you have realistic job security? If it was me, I would probably have offered £50 per month too - to try and keep my job.

 

You could take a hard line, of course, and refuse as there's no contractual right for him to deduct - but a savvy employer would probably sack you BEFORE any deductions were made if you had asserted your statutory right not to suffer unlawful deductions (in which case any subsequent dismissal could be automatically unfair), but I'm not sure it would be automatically unfair over a speculative deduction - only an actual one.

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The key question is whether you were negligent/careless in cutting the cable.

 

If yes, then although the employer couldn't deduct from your wages, he could sue you in the small claims track of the county court. He could do this even if you resigned.

 

If no, then legally you are not likely to be liable for the £500. However as stated above the employer could sack you if you do not have two years service.

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