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    • Well I sent them the letter of claim, the only responses so far was a few emails reopening the claims on the parcels where they asked for information such as proof of value (which I get) but other things like photos of the parcels, which I haven't got as I never took photos of them. It's been well over the 14 days since I sent the letter now anyway, so what do you think I should do now?
    • Know it has already been answered, but? Does not explain why JCI has registered a different default date when they get the information from the original creditor, Virgin
    • Since you were stopped at the time there is no requirement for the police give you anything there and then or to send you anything before they have decided how to deal with the offence.  They have three choices: Offer you a course Offer you a fixed penalty (£100 and three points) Prosecute you in court  The only option that has a formal time limit is (3). They must begin court proceedings within six months of the date of the alleged offence. Options (1) and (2) have no time limit but since the only alternative the police have if you decline those offers is (3) they will not usually offer a course beyond three months from the date of the offence and will not usually offer a fixed penalty beyond four months from that date. This is so as to allow time for the driver to accept and comply with their offer and to give them the time to go to option (3) if he declines or ignores it.  Unless there is a good reason to do otherwise, the action they take will usually be in accordance with the National Police Chiefs' Council's guidance on speeding enforcement. In a 40mph limit this is as follows Up to 45mph - no action. Between 46mph and 53mph - offer a course Between 54mph and 65mph - offer a fixed penalty Over 65mph - prosecution in court So you can see that 54mph should see you offered a fixed penalty. Three weeks is not overly long for a fixed penalty offer to arrive. As well as that, there has been Easter in that period which will have slowed things down a bit. However, I would suggest that if it gets to about two months from the offence date and you have still heard nohing, I would contact the ticket office for the area where you were stopped to see if anything has been sent to you. Of course this raises the danger that you might be "stirring the hornets' nest". But in all honesty, if the police have decided to take no action, you jogging their memory should not really influence them. The bigger danger, IMHO, is that your fixed penalty offer may have been sent but lost and if you do not respond it will lapse. This will see the police revert to option (3) above. Whilst there is a mechanism in these circumstances  to persuade the court to sentence you at the fixed penalty level (rather than in accordance with the normal guidelines which will see a harsher penalty), it relies on them believing you when you say you did not received an offer. In any case it is aggravation you could well do without so for the sake of a phone call, I'd enquire if it was me.  I think I've answered all your questions but if I can help further just let me know. Just a tip - if you are offered a fixed penalty be sure to submit your driving licence details as instructed. I've seen lots of instances where a driver has not done this. There will be no reminder and no second chance; your £100 will be refunded and the police will prosecute you through the courts.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Raising a claim


kirstmcc
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Hi

 

I have looked at other sections but wasn't able to find the answer, is there anywhere that will provide information about filling in the paperwork for submitting my claim.

 

I have send two letters requesting my charges back, and the deadline for a response is the 19th April, and i wanted to start puttin my claim together as i have a feeling they won't refund the charges, althought they did refund the latest 2 which came to £50.

 

Any advice is gratefully received!!

Thanks

Kirsty

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It is in the libary

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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When lodging a claim via the MoneyClaim site, can I simply use the "Particulars of Claim" from the Templates Library (i.e. is there enough space etc):

http://www.consumeractiongroup.co.uk/forum/showthread.php?t=681

 

Additionally when submitting the claim how should I set out the following charges (including interest)? Basically, I've been charged £288, with £136 subsequently being refunded by A&L after repeated begging.

 

5/7/05 Failed [£310 cheque] Item = £34 (£34 refunded 11/07/05)

8/7/05 Failed [represented £310 cheque] Item = £34 (£17 refunded 11/07/05)

8/7/05 Failed [£306.42] Direct Debit = £34

30/01/2006 Paid Item Charge [overdraft limit exceeded by £50.82] = £25

01/02/2006 Failed [£15.81] Direct Debit = £34 (£34 refunded 10/02/06)

01/02/2006 Failed [£37.98] Direct Debit = £34 (£17 refunded 10/02/06)

01/02/2006 Failed [£24.65] Direct Debit = £34 (£17 refunded 10/02/06)

01/02/2006 Failed [£85.00] Direct Debit = £34 (£17 refunded 10/02/06)

06/03/2006 Unauthorised Overdraft Charge = £25

 

How would I show the calculation on interest on the above

 

Thanks in anticipation of any replies.

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I have a contract with the Alliance & Leicester Bank ("the Defendant") dated 14th January 2005 which is conducted on their standard terms and conditions. During the period in which my account number 123456 ("the Account") has been operating, the Defendant has debited numerous charges to the Account in respect of purported breaches of contract by myself and also charged interest on the charges once applied. I understand that the Defendant contends that the charges were debited in accordance with the terms of the contract.

 

These charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. Further, as a disproportionate penalty they are invalid under the Unfair (Contracts) Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999. Para.8 and sch.2(1)(e). In the event that the charges are not a penalty then they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15.

Accordingly, as I have repeatedly asked the Defendant to justify their charges but they have declined to do so, I respectfully claim the return of the amounts debited in respect of charges in the sum of £152.00, Court costs and interest pursuant to section 69 County Courts Act as set out on the following list of charges or at such rate and for such periods as the court deems just plus interest charged thereon:

 

i) 5/7/05 Failed Item [£310 cheque] Charge = £34 (£34 refunded 11/07/05) – Amount Claimed £0

ii) 8/7/05 Failed Item [£310 cheque] Charge = £34 (£17 refunded 11/07/05) - Amount claimed £17 + £1.11 interest @ 8% [297days x 0.00022 x £17]

iii) 8/7/05 Failed Direct Debit [£306.42] Charge = £34 - Amount claimed £34 + £2.22 interest @ 8% [297days x 0.00022 x £34]

iv) 30/1/06 Paid Item Charge [overdraft limit exceeded by £50.82] = £25 – Amount Claimed £25 + £0.50 interest @ 8% [91days x 0.00022 x £25]

v) 1/2/06 Failed Direct Debit [£15.81] = £34 (£34 refunded 10/02/06) – Amount Claimed £0

vi) 1/2/06 Failed Direct Debit [£37.98] = £34 (£17 refunded 10/02/06) – Amount Claimed £17 + £0.33 interest @ 8% [89days x 0.00022 x £17]

vii) 1/2/06 Failed Direct Debit [£24.65] = £34 (£17 refunded 10/02/06) – Amount Claimed £17 + £0.33 interest @ 8% [89days x 0.00022 x £17]

viii) 1/2/06 Failed Direct Debit [£85.00] = £34 (£17 refunded 10/02/06) – Amount Claimed £17 + £0.33 interest @ 8% [89days x 0.00022 x £17]

ix) 6/3/06 Unauthorised Overdraft Charge = £25 – Amount Claimed £25 + £0.31 interest @ 8% [56days x 0.00022 x £25]

 

I believe that the contents of these particulars of claim are true.

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That claim wording is far too long for the moneyclaim site. If you want to say that then you will need to fill in the N1 form and hand it in to a county court. If you do a seach using the words money claim and wording, you should find details of other submisions.

 

I think the juries out on which approach is better. Moneyclaim is quicker but the particulars of claim section is far too short. Going to the court is inconvenient and they may lose your form (as they did with me) but at least you can set out your claim more fully.

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  • 12 years later...

This topic was closed on 03/08/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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