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civicwalker

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About civicwalker

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  1. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. I received a letter from e2Save in January 2007 apologising for the contradictory cashback claim information appearing on their website stating that as my mobile handset was purchased in November 2006 and this counted as my 1st billable month, I should submit my April, June, August and October VodaFone bills to e2Save for cashback. Additionally a Paula Fletcher from e2Save eMailed twice in January 2007 me to also confirm that I should submit my April, June, August and October 2007 invoices. Furthermore a screen print of my ‘Offer Breakdown’ information on the e2Save WEBSITE clearly stated “Sen
  4. I received a letter from e2Save in January 2007 apologising for the contradictory cashback claim information appearing on their website stating that as my mobile handset was purchased in November 2006 and this counted as my 1st billable month, I should submit my April, June, August and October VodaFone bills to e2Save for cashback. Additionally a Paula Fletcher from e2Save eMailed me twice in January 2007 to also confirm that I should submit my April, June, August and October 2007 invoices. Furthermore a screen print of my ‘Offer Breakdown’ information on the e2Save WEBSITE clearly stated “Sen
  5. Claimed refund of 2 x £20 unauthorised overdraft charges for being a mere £0.68 overdrawn. After waiting 7 weeks during which time I received a please wait another 28 days leter, the Abbey have finally agreed to refund as a goodwill gesture. Good luck to everyone in your claims
  6. If using the MoneyClaimOL service the current advice appears to be to follow up by posting off a Schedule of Charges to the service. Is there a template on this site of what this schedule should look like? Or can someone please give me some guidance? Thanks in anticipation
  7. I've just won my case . . . . so no doubt a similar letter will soon be arriving. Good luck Graeme
  8. For my [now successful] MoneyClaim submission, the site would not accept GIR 0AA - I eventually used: Bridle Road, Bootle, Merseyside, L30 4GB Good luck Graeme
  9. Letter [with cheque] from Jackie McGuirk Solicitor Litigation Team: "We have received from Northampton County Court a claim that you have issued. We have now reviewed your particular case and have decided in this instance to settle the claim. This decision should not be regarded as an admission of liability on the part of the Company, nor should it be regarded as any sign of weakness on our part as we consider the charges to be fair and reasonable. We therefore now enclose our cheque in the sum of £187.13 which is paid in full and final settlement of your claim. Would you please ackn
  10. My MoneyClaim against A&L, which was issued on expiry of my 'notice before action' on 2nd May, was acknowledged by Jackie McGuirk (solicitor) on 4th May; she is intending "to defend all of this claim":- I have a contract with the Defendant dated 14_01_05 which is conducted on their standard terms and conditions. I am claiming the return of 5 failed Direct Debit (£170) 2 Failed Item (£68] 1 £25 Paid Item and 1 £25 Unauthorised Overdraft charges applied to account xxxxxxxx as they are a disproportionate penalty and therefore unenforceable as they are contrary to common law. Further as a
  11. carollawton88 I received an identical [word for word] letter from Miss H Monaghan today; how they can reasonably claim that their charges are lawful simply because they're in line with their competitors and advertised is beyond me. However, I will be submitting my MoneyClaim claim on Monday on expiry of the notice of action I issued.
  12. Thanks alanfromderby. Yes, I've previously viewed the library entry; if I were to use this text as an alternative, what sort of details of charges/interest should i enter and how should i lay them out [or does the website have a template] Additionally does the "Do the s.69 county courts act interest statement" mean . . . . . . Court Costs and interest pursuant to section 69 County Courts Act as set out on the following list of charges or at such rate and for such periods as the court deems just plus interest charged thereon? Thanks again in anticipation
  13. I would be grateful if anyone could assist by confirming that the following first draft of my eventual submission to the MoneyClaim site are suitable [ie presentation, limit on the number of characters etc]? Thanks in anticipation. I have a contract with the XXXXX Bank ("the Defendant") dated 14th January 2005 which is conducted on their standard terms and conditions. During the period in which my account number XXXXX ("the Account") has been operating, the Defendant has debited numerous charges to the Account in respect of purported breaches of contract by myself and also charged intere
  14. I have a contract with the Alliance & Leicester Bank ("the Defendant") dated 14th January 2005 which is conducted on their standard terms and conditions. During the period in which my account number 123456 ("the Account") has been operating, the Defendant has debited numerous charges to the Account in respect of purported breaches of contract by myself and also charged interest on the charges once applied. I understand that the Defendant contends that the charges were debited in accordance with the terms of the contract. These charges are a disproportionate penalty and therefore unen
  15. When lodging a claim via the MoneyClaim site, can I simply use the "Particulars of Claim" from the Templates Library (i.e. is there enough space etc): http://www.consumeractiongroup.co.uk/forum/showthread.php?t=681 Additionally when submitting the claim how should I set out the following charges (including interest)? Basically, I've been charged £288, with £136 subsequently being refunded by A&L after repeated begging. 5/7/05 Failed [£310 cheque] Item = £34 (£34 refunded 11/07/05) 8/7/05 Failed [represented £310 cheque] Item = £34 (£17 refunded 11/07/05) 8/7/05
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