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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Eviction due 21st June, can anyone help!


sonya key
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Who told you that you didn't have a chance of stopping repossession??? are you able to make payments towards the arrears going forward?

 

Did you attend the original possession hearing ?

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You should certainly enter an N244 as soon as possible, if you can show the judge you are able to make payments going forward you won't lose your home.

 

How much were the arrears at the hearing in Jan 2011 and how much are they now?

 

I can help you with the N244 but it will have to be tomorrow as I need to log off. In the meantime have a look at my guide here: http://www.consumeractiongroup.co.uk/forum/showthread.php?325527-CAG-guide-Are-you-facing-eviction-or-repossession where you can download the N244 and see examples of how to fill it in. You can also download the budget sheet you need to affix to the form. There is also an example of how to set out a statement to go with Q10 of the form.

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OK, I'll catch up with you in the morning

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Hi, can you email your N244 statement? [email protected] and I'll look it over. You need to include the fact that the advisor refused to take your payment.

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Hi, got your email - your statement is fine, well done :) don't forget to take a photocopy of everything before you hand it into court. There will be a fee of £40 to pay at the court counter (take the eviction notice with you) and they should be able to tell you the date and time of your hearing.

 

Also ask at the counter if there are any free duty legal advisors at court on the day of your hearing, the can go into the hearing with you and support your case.

 

Let us know what the date for the hearing is.

 

Does GE have an automated telephone payment line? or website payment service ?

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If they have an automated payment line then please make the payment today - and keep the reference number. If you have internet banking you will be able to print off the transaction tomorrow morning and alter your statement to state you made it via their payment line as the advisor refused to take it - affix the bank print out.

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Did you email the budget sheet to me ?

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Sonya please don't let them get to you - they say that sort of thing to everyone in the hope they don't turn up at court. You must stay positive, I'm sure it will be ok.

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In all likelihood the solicitor GE sends to the hearing will be from a local firm who has just been instructed the day before and will only have brief information about the case. You will find that judges are usually very sympathetic to you as they understand how stressful you will be feeling. Judges don't take people's homes away when they have an income and can make payments.

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Hi Sonya, hope it all goes well for you - stay positive, it will soon be over.

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Brilliant news! I'm so pleased for you :) I know how stressed you were, you must be soooo glad it's all over. Well done!

 

Look forward to hearing all about it later.....

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