Toothfairy / NDR/ MHB

[declan1992]

Hi,

 

I'm new to this forum and was wondering what other people's views on this are.

 

I'm into TOothffairy for about £1100 now from a £200 debt I've offered to repay the debt and 1 months interest and 2 missed payments from the off over 3 months and have been told its nt good enough and the minimum they can do is £200 a month over 3 months. I've recieved countless letters and emails and SMS about home visits and how I've ignored all communications even though I asked for all communications via email but was told they didn't have to do this ! I was told that bailiffs would visit my address so I informed them that I would not be accepting a home visit and that any visit by a representative would be considered trespassing and I would take legal action against them and was told I had no rights to do so!

 

Now here's the interesting part I recieved a email from MHB TODAY about a home visit and this was the costs that were sent as part of the email!

 

Debt GBP 678

Missed Payment Fee 1 (day 29) GBP 10

NDR Accept Case File GBP 200

Missed Payment Fee 2 (day 43) GBP 10

Solicitors - Case Preparation GBP 150

Missed Payment Fee 3 (day 57) GBP 10

Missed Payment Fee 4 (day 71) GBP 10

Missed Payment Fee 5 (day 85) GBP 10

 

Repayments todate GBP 0

Total GBP 1078

 

Now please correct me if I'm wrong but my credit agreement with toothfairy is with a different credit licience than what they now trade with, does that make my case invalid??

 

This company is very unreasonable, and very hard to deal with.

[tripinit]

Hi Declain1992

 

I have been going through the mill with these guys too.

I had a £400 loan from them last summer, which I didn't repay because I was stuck in the payday cycle and I had to break free of it somehow, and non-payment was the only way.

To cut a long story short as Toothfairy and their related companies MHB (Marshall Hoares) and NDR (Northern Debt Recovery) refused to come to terms with me I paid off all the others first.

In addition on previous loans they had overcharged me a total of £144, and if they went to court it is likely that they would only be awarded the capital (in my case £400) and one month's interest (£144).

Therefore I have been offering to pay them £400 in full and final since last September and they are now saying i owe over £2200.

The courts would take a dim view of them continuing to add such ridiculous rates of interest and therefore they would not win; they would also be unlikely to get their costs awarded.

The costs you have detailed above, e.g. £150 for legal fees are not enforceable either.

 

All in all they probably won't go to court. They will threaten to send people round to your place but they do this infrequently and have never done it to me and even if they did without a court order they cannot do anything. I spoke with them last night and they actually swore at me! They are a complete shower, and I hope they lose their license.

 

The annoying thing is that I can afford to pay them the £400 but I don't want do so until they accept as full and final. I am thinking I will actually pay them the amount anyway as if and when they go to court they would only be able to argue on the £144 which isn't really worth their while going to court for.

 

I have also heard they don't use credit ref agencies so they don't have a bearing on your credit file - but that's second hand info, don't quote me on it.

Best of luck

[tripinit]

Just one more point, they do contact all addresses they have on file for you, even if you have changed address. They said that they had spoken to someone at my previous address - one I have not lived in since 2008 which they should have been fully aware of. As it happens an old family friend tried to contact me at that address and received a letter from the current owner saying that they had been hassled by NDR I believe ... can't believe they are contacting these poor people who have nothing to do with it. They even said they had spoken to someone at that address who had "spoken on my behalf" ... I don't even know that poor person and i am sure all they will have said is that I don't live there. But in any case, they know where I live I had to change my address with them to get the loan otherwise my card wouldn't have been accepted as it's registered at the address I've lived at since 2008

[renegadeimp]

Ignore the idiots. Every single one of their charges is unlawful and unenforceable and exist purely to make the lender a profit.

[declan1992]

Thanks for your replys, I myself have told them that there charges are unforceable. When I spoke to 'mark' today from NDR who arnt dealing with my debt by accordance of the email I recieved today! I was told that the loan is fully enforceable, when I asked who was adding the missed payment charges I was fobbed off time after time. I explained that as a DCA not a baliff company you can't add on missed payment fee's and that if it was indeed toothfairy why are you talking to me? Because if the debt has been passed on surely they have no legal backbone to add charges onto!

 

When I told them to take me to court as I've made a reasonable offer based on my current circumstances I was told it would be in my best interest to just pay! I then told them that I would prefer to be taken to court so I can show the world what animals they are! Ofcourse that's if they are still trading as your credit licience is under investigation! I was told this wasn't true! Ha!

[renegadeimp]

I sure hope you didnt phone them. Also remember that these are the worst PDL company in the UK right now. They dont even have registered offices, and if you knew how their business is run, you would soon "facepalm" yourself. As for their licence, they have already been shut down. The owner simply transferred the business to another of his sub companies just before the licence got actioned.

[declan1992]

But surely the new company can't have a credit licience? Also do you not need to be informed of this?

 

No they phoned me and for once I answered

[renegadeimp]

They do have a licence, but this entire group of companies exists on lies and tactics to evade the regulators. Trust me. Cag has a LOT of evidence to back it up. One funny thing i bet you didnt know, the owner uses an empty garage that is up for sale as one of the registered addresses. Thats why people rarely get a reply when they mail them.

[declan1992]

I have been looking at this forum a while however only as a viewer and I have read most of the horror story's. I'm in a lot of PDL company debts and I'm not really sure where to turn to, what's the best option!

[renegadeimp]

Easiest way to help you is either to crate one thread and list as much detail as possible on each PDL debts you have, or create one thread per debt in the relevant forums. PDL's are very easily dealt with. You just have to be prepared for anything and always be one step ahead of them.

[declan1992]

Isn't a DMP the best way to go?

 

I mean I think I'm about 3k deep.

 

QQ - £1032

Wonga - £632

Money Shop - £460

24/7 - £240 - Transferred to DCA

Peachy - £400 - Transferred to DCA

 

Also I have debt with paydayaid and paydayuk however I havnt heard from them in months!

[renegadeimp]

Dmps are ok. But its best to check the enforcibility of the debts first or youll end up paying the bogus charges.

[tripinit]

With QQ just let them go to DCA and agree terms with the DCA. You can usually get them down to just the capital and one month's interest, and can pay in installments.

 

With Wonga come to an agreement if you can. They will usually accept a plan that involves them freezing the interest but they nearly always need you to be paid up inside eight months.

 

I don't know about Money Shop hopefully another Cagger does.

 

With the two that are transferred to DCAs I would come to agreements with the DCAs for installments if possible.

Assuming you have not been unfairly treated in terms of the interest charges.

 

With Toothfairy NDR etc ... don't pay them and ignore their comms

 

Also if you have not done so, lose your bank card and get a new one, and don't take out another payday loan