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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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credit report- linked address


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im not sure whether this is the correct forum but no doubt someone will be kind enough to move my post if necessary.

Ive received a copy of my credit report and note a linked address dating back to 2008. I know of the address- it was that of a very short term girlfriend- but i never lived there, never obtained credit using the address and was never on the voters roll. Ive queried the entry with call credit and they tell me it was supplied by orange who are refusing to remove the entry.

Given that i have lived at my existing address since 1994- and am on the voters roll throughout that time- how can I get this incorrect entry removed.

Thanks

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ah, thats a possibility, but it was over 5 years ago. I vaguely recall that she couldnt get credit so i opened an account, all the bills were sent to her but with possibly in my name. But I never lived at the property. Does this mean im stuck, forever and a day, with this entry on my credit file???

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The only way this will do you any harm, is if you are "financialy linked" to your ex-girfriend, and she has run up lots of debt. If you are financialy linked, it will tell you on your credit file, then its up to you to prove you are no longer financialy linked to her (get in touch with Orange to get them to remove her name from your file)

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thank you. under "address links" it states

1. from...(my current address and where I have lived, exclusively since 1994)...most recent source of link:orange

last confirmation date 5/05/2009

2. To .....my ex girlfriend's address....earliest confirmationm date 05/05/2009.

 

there isnt any financial association declared with my ex gf.

Can I have this linked address removed and if so, how?

Thanks

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No you won"t be able to get the linked address removed, it is causing your credit file no harm, its just when you have a financial association with someone, companys will search their file as well as your own. It sounds like they have got your normal address correct, so you have no worries!

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