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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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NHS redundancy advice


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I work for the NHS, and due to recent concerns regarding another NHS trust winning the bid to do the work we currently carry out, I have applied for other jobs and been sucessful and offered another post, although I have signed no contract and have no start date yet. Since my interview there has been a consultation meeting and the other nhs trust is now Taking over the staff (via TUPE) and offering redundancy to current staff. My prospective new manager is happy ot defer my start date for my new job as it is my understanding in the NHS terms and conditions there needs to be a 4 week break after taking redundancy before taking up another NHS post. My question is this- does the 4 week break constitute the time at which the old contract is terminated and contract begins, or would the fact that I have a job offer mean I am not eligible for redundancy?

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I suppose in this situation it's a practical trade off. Do you want to forfeit the redundancy payment for continuity of employment? If you leave for 4 weeks, you will have to start again in accruing employment rights, which means you will have to work another two years before you accrue unfair dismissal rights. For me personally, I'd sacrifice redundancy pay for security of employment (if its within the same NHS Trust). If not, it doesn't matter too much.

 

Of course, the waters are also muddied by the TUPE issue.

 

Your employer can't elect out of TUPE if there's been a service provision change, so legally you have the option of transferring under TUPE to the new provider and then letting them make you redundant. You also could potentially have an unfair dismissal claim if the dismissal you're currently facing is by reason of a TUPE transfer. Plus, if they haven't consulted with you adequately over the transfer, you could claim a protective award in the employment tribunal of 90 days' gross pay.

 

I would suggest taking legal advice before making a decision!

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