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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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payday mess


dylan02
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hi, after reading this fantastic website for the last month and followed loads of the advice given i am still having trouble with wonga, PDE and today minicredit, 247moneybox have immediately accepted a payment plan so that one is fine, i have emailed daily with a basic I & E to pde and wonga but just keep getting back same automated, i think, email with interest continually being added, i have told them i will NOT speak to them on the phone, what do i do next, i have a disabled wife and just cannot carry on rolling over each month, have secured my wages but what do i do next as im having no joy with them, also i should have paid minicredit on the 20th of this month but just had no money at all to pay, ive already been hit with a £25 charge and tomorrow theyve said another £55 will be charged, what shall i do? any help most welcome please

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any advice please on following,from minicredit, have received this this morning in response to an email i sent asking for a repayment plan and that we were having advice from payplan,Did not say i was having a dmp but advice only at present, i should have paid £117 a couple of days ago , my account today now is apparently £214! i also said can i pay by online banking as i do not have a debit card at present and this is the response.

 

 

Microcredit Ltd does not deal with debt management agencies directly due to the Loan Agreement and the payment methods we have to accept under it. All Customers have to make payments with a debit card according to the Loan Agreement and that is something the debt management agencies usually refuse to do. If You would like a Debt management company to act on Your behalf they would still need to honour the Loan agreement You have signed with our company. The debt management plans also last over 120 days from the due date so that the default on the credit reference cannot be avoided.

 

 

 

When the loan is defaulted the account will immediately be forwarded to our Debt recovery and Legal action partner. They will then decide whether a payment arrangement can be set up with You if the payment offer is reasonable or start Legal action to have the Court order set on the payments.

 

 

 

You are able to choose between 3 payment options: settlement amount paid in full immediately, settlement plan and payment plan. The settlement amount has to cover the loan principal amount, interest 1% of the principal per day and overdue penalties of £80, the debit attempt fees are decreased depending on when You notify us regarding the financial difficulties. The settlement payment can be made with a one-off payment with interest added up to the date we receive the payment. You may also clear the settlement payment by partly payments latest by the 120th day overdue if You wish to avoid the default status on the credit reference. The interest calculation will end with the date of the last payment. The settlement amount with default date interest can be repaid over a longer period through our debt recovery partner with a payment plan but this option will include a default on the credit reference.

 

 

 

Microcredit Ltd has provided the Customers, who wish to apply for the payment plan, the possibility to fill in the hardship form on the online account. Many Customers do not wish to set up a long term payment plan with our debt recovery partners as they are able to settle the account within 4 months from the due date.

 

 

what should i do next please??

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There are many similar minicredit threads here to your predicament, so best to read through them for tips. They are one of the worst of a bad bunch to deal with though by all accounts. Someone with dealings with them will be along to advise.

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hi 2009dg, i emailed them with a 3 month payment plan, it is one of the lowest payday loans ive got so wanted to get rid of first, they accepted, but since paying the 1st one on the date i had agreed, via online faster payments, so it got to them the same day it was promised, they have emailed to say how did i pay as they had not got it on time!! its still not come off my account,ive now emailed back 3 times to say it HAS been paid but no replies! next payment is due by 7th nov, if i dont get a reply by then im not sure whether to pay or no!

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With MiniCredit don't even bother to try and negotiate, I had a loan for £220 that ended up at over £1000 in 8 weeks. I asked for it sent to OPOS and it was, they emailed me once, i emailed them back saying i have £250 to close the account, they emailed me back accepting and i paid. I also made it clear a complaint had been lodged with the OFT and gave a reference number to them for that.

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