Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Picture Finance PPI


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4201 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi everyone,

I'm hoping someone can help me

We contacted Deloitte today who said that they had received all of the information they needed form the insurers/picture and had already told us that our paperwork was all in order

does anyone know what happens now and does this mean that we will be getting a claim and by any chance could anyone tell me roughly how much we will get

our PPI was for £3025 paid over 5 years, this is now paid although the loan itself is still being paid monthly although they have bnot altered any payments

I will be grateful for any advice

:-D

Link to post
Share on other sites

Hi Lauren, Welcome to CAG.

 

I've created a new thread for you.

 

The fact that Deloittes say that your paperwork is order simply gives an indication that you will go into the queue to have the case looked at...no guarantee of success yet.

 

Your single premium PPI would be paid off over the life of the loan, not just the 5 years for which you were covered.

 

Have a read of No.1 in my signature as there is a lot of information and spreadsheets there which will help you work out what you may be due back.

 

When you have further questions, shout here.

 

ims

  • Confused 1

 

Link to post
Share on other sites

HIya Ims

thanks for replying, so no point in me getting excited just yet then haha i assumed because they said all paperwork was in order it meant things were happening in the right direction obviously im wrong.

The loan was over 25 years but only recently have i noticed that we were actually only covered for the first 5 years hence the claim, the 5 years is now up and they sent me a letter stating that we were no longer covered??/

Im sooo pleased there are intelligent people out there

thanks again

Link to post
Share on other sites

Don't get me wrong....the investigation may be found in your favour....I was just saying that they have acknowledged your claim and will look into it.

 

What were the reasons you gave for the mis-sale?

 

Link to post
Share on other sites

Hi ims

 

they stated we had to have it although we were 24 in full time work no underlying health issues, we said we never wanted it but they said because it was a loan against the property it was essential that we had to have it, although the breakdown of payments were never explained and also we never knew that it only covered 5 years of the loan rather than the whole 25 years

Link to post
Share on other sites

great thanks alot just need to try and work out how much i could get although it will probably be alot different to what we do get if anything, i dont know how to work that signature thingy majig

but thanks anyway

Link to post
Share on other sites

ohh i cant figure it out haha im just no good with numbers, I will have a good read tomorrow and see if i can figure it out, as picture are in default i dont thing deloitte/fscs pay the interest that you have paid so will just have to wait and see i suppose

thanks

Link to post
Share on other sites

If it is being done under the FSCS rules you would generally get 90% of the "normal" value of the claim.

 

If/when you are made an offer it will be possible to check it.

 

Do have a read of the article I linked you to...take it slowly and you will find that you will start to follow it.

 

If not, it doesn't really matter...your claim is in and you simply await the outcome. When it comes to checking the figures we can help you with that.

 

Link to post
Share on other sites

  • 2 weeks later...

I took out a picture loan in 2006 have “Payment Protector Insurance” which is a hefty sum of £17,714 for the insurance alone.

It states on the loan agreement that it is optional but I was told that I would not get the loan unless I had the insurance

Also I have had 3 payments back from picture for non claiming within 5 years can I claim the rest back?

 

 

Thank You

Link to post
Share on other sites

I took out a picture loan in 2006 have “Payment Protector Insurance” which is a hefty sum of £17,714 for the insurance alone.

It states on the loan agreement that it is optional but I was told that I would not get the loan unless I had the insurance

Also I have had 3 payments back from picture for non claiming within 5 years can I claim the rest back?

 

 

Thank You

 

You should be put back in the position you would have been in had the insurance not been taken in the first place.

 

Please start your own thread and we can help you.

 

Link to post
Share on other sites

Sorry for the delay in getting back to you. Thank you for clarifying that no claims or cash back were ever received by you. I understand that you are eager to hear whether your claim has been successful or not, but I play no part in that decision, I just gather all the data needed for your claim. Furthermore, I am not authorised to say what the likely outcome will be.

 

I know it must be frustrating and I apologise for this, but the case will be passed down to the next department soon for the final stage of processing.

 

This is what we was told today so STILL no idea

Link to post
Share on other sites

Spoke to deloittes today and our claims handler has told us that its going to the calculations department this week does this mean we have been successful or can it still be refused when it goes back to fscs - no idea of how much we could get i just cant figure it out no matter how hard i try lol

Link to post
Share on other sites

We don't know yet which way it will go.

 

Personally I wouldn't like to bet one way or the other....it really is a waiting game unfortunately.

 

My vie is that nothing is settled until a firm offer is made or a formal rejection is issued.

 

If the former, great. If the latter you then move to challenge.

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...