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    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
    • I have checked. No recording was triggered by the camera - I don't have loop recording, only proximity and vibration sensor triggered recording - abs and since he took photos from afar and did not physically touch my car - no recording was done. 
    • He also useing he girlfriend to phone and mesage people as well
    • No TIC sheet with journeys history as I can see within the letter pack. Should there be one? Maybe they didn't look into it thoroughly?  No other pleading letter, only the one from above.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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woolwich - who to sue???Barclays t/a woolwich or woolwich...


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can someone advse who to put as the defendant on my paperwork? i knwo they are barclays bank plc t/a the woolwich ltd. but doesnt woolwich being a LTD company make them a seperate legal entity and therefore sue-able? as im banking with woolwich im sure i should name them as defendant but the registered address is that of barclays who have been mainly dealing eith my complaint. VVV confused here. not a rush as i havent got to file n1 for a couple of weeks but im getting them all ready and not sure where to go with this one.

tj

me against the abbey Paid in full (donation made)

me against the woolwich Paid in full(donation made)

me against HSBC Paid in full(donation made)

 

 

beware the scrapbooker, for she has a long memory and sharp knives :lol:

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Pleae please can someone help urgently. I seem to be coming to the end of the road with my claim against Woolwich/Barclays. They have offered settlement but there is some discrepancy with their figures and mine. Am still unsure really which charges are to be repaid and which are. this is the basis for the discrepancy and i cant understand the codes they use. On the list of charges, these are the abbreviations used - DC/MC/OD/RC/UC/IC. I do understand the OD for overdraft, RC for returned cheques and have calculated these. But am lost on the rst, specifically IC for which they have NOT added any at all in the final settlement of £2600. i have noticed that none with IC written next to it have been refunded to me. Does it stand for 'interest charge' and is not refundable? would be so grateful for clarification so i can agree to an amount with this desperate Dino fellow from Barclays and halt sending my bundle to the courts on the deadline of tomorrow 21st Feb, as my court date is 7/3/07. Million thanks in advance. Hopefully i can get the rsponse on my email address of [email protected], as i find it hard to get replies from this site

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Hi fusewire

 

Once you commence legal action (will you will at some point have to do), the matter will automatically be referred to Barclays Legal & Litigation at their Head Office at Churchill Place.

 

You may begin receiving correspondence from both Woolwich Customer Care / Openplan and Barclays Litigation Team.

 

This is because Woolwich staff have limited duties in respect of legal matters and their authorisation always comes from Barclays Head Office.

 

I have always tried to deal with H/O - a question of speaking to the organ grinder instead of his monkey :D

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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