Announcements
-
-
Tweets
-
-
Posts
-
By Titchytitch · Posted
@BankFodder thanks hun ill get this corrected and emailed today -
By unclebulgaria67 · Posted
Given that it was a package, the Telematics device would probably have been kept at your local Royal Mail office for a week, after it could not be delivered to the address being renovated. After it was not collected, Royal Mail would have sent the Telematics device back to the Insurers. You have been provided with poor quality customer service as they should really have refused to provide the Insurance, on the basis that you wanted a Telematics device to be sent to a different address than the car was registered to. I don't think Insurers would do that, which is why it was not sent to an alternative address. And you use the car 90% for work and may be a long distance away from home. Again, I would question the Insurance they arranged for you. BeWiser are often complained about on online forums, due to apparently failing to provide suitable Insurances and cancelling when the problem inevitably happens. -
By Ethel Street · Posted
You also need to explore whether they acted on their own initiative to cancel the policy or whether they were passing on to you a decision made by the insurance company who issued the policy. Who is the insurance company (the company whose name appears on the policy and on the Certificate of Motor Insurance)? -
By BankFodder · Posted
I have added some lines – and read and made some corrections. I should leave out the stuff about being confused and perplexed. It really doesn't help – all this shock and awe stuff. And in any event, grammatically you have expressed it in a way so that your shock and awe appears to be expressed in relation to your own letter – not the letter which you have received from Aviva. Keep the emotion stuff out of it. You've got lots of good ammunition here. You don't need to start diluting it with outrage. -
Hi Guys Sorry for the delayed response I have attached me Change of address letter and SAR which I am sending to EPS. I have redacted my information but apologies if I have missed something I have also attached my snotty letter to Gladstone Let me know if i am missing anything or need to change anything. I was thinking of sending the letter to EPS on Monday and then Gladstones on Wednesday Also regarding @honeybee13, the comment about saying 'the driver' rather then I. I wasn't too sure how to implement this given i'd have to put my name in so they have someone to send the letter back to? EPS Change of address and SAR Letter Redacted.pdf Gladstone Snotty Letter Redacted.pdf
-
-
Recommended Topics
-
-
Our picks
-
Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 33 replies
-
-
Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile.
-
-
Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
-
***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
-
-
Recommended Topics
-
-
Recommended Topics
-
style="text-align: center;">
Thread Locked
because no one has posted on it for the last 3178 days.
If you need to add something to this thread then
Please click the "Report " link
at the bottom of one of the posts.
If you want to post a new story then
Please
Start your own new thread
That way you will attract more attention to your story and get more visitors and more help
Thanks
-
Recently Browsing 0 Caggers
No registered users viewing this page.
-
Have we helped you ...?
Recommended Posts