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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Fighting a UK company which is registered abroad.


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Hi everybody.

I have a toughie to crack (and it’s a bit long winded).

 

I have been dismissed by my company for repeatedly complaining about their (very questionable and in some cases very illegal) internal policies.

I complained about that too and have been told that as I am in fact a “contractor” and as they are registered off shore (Caribbean) I have no right to do anything.

 

The company is registered offshore for tax purposes, operates worldwide (as did I), but has its operating headquarters in the UK – the CEO, finance, logistics, business development etc. are all based in the UK on a full time basis and all work as employees of the company.

 

I have looked into this with a learned fellow (who for personal reasons can’t help me anymore), and have found that due to many factors I am in fact an employee and I am entitled to complain.

 

However I am unclear on a couple or three things which are:

 

My original “contract” was for a four month period and has never been renewed since 2007 – I have had no contract of any sort since late 2007. Does anyone have any notion as to how this would affect any case against my former employer?

 

The company state that all staff work under a disciplinary code (verbal warning/written warning/dismissal) – this was completely ignored to dismiss me.

 

I am looking into instigating an employment tribunal based on the above (and a whooole lot more), but would very much appreciate any insight?

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Hi everybody.

I have a toughie to crack (and it’s a bit long winded).

I have been dismissed by my company for repeatedly complaining about their (very questionable and in some cases very illegal) internal policies.

I complained about that too and have been told that as I am in fact a “contractor” and as they are registered off shore (Caribbean) I have no right to do anything.

The company is registered offshore for tax purposes, operates worldwide (as did I), but has its operating headquarters in the UK – the CEO, finance, logistics, business development etc. are all based in the UK on a full time basis and all work as employees of the company.

I have looked into this with a learned fellow (who for personal reasons can’t help me anymore), and have found that due to many factors I am in fact an employee and I am entitled to complain.

However I am unclear on a couple or three things which are:

My original “contract” was for a four month period and has never been renewed since 2007 – I have had no contract of any sort since late 2007. Does anyone have any notion as to how this would affect any case against my former employer?

The company state that all staff work under a disciplinary code (verbal warning/written warning/dismissal) – this was completely ignored to dismiss me.

 

I am looking into instigating an employment tribunal based on the above (and a whooole lot more), but would very much appreciate any insight?

 

Hiya

 

If you PM me their name, I'll have a look into it to see if there's a registered uk entity. I probably won't get chance to pop back until tonight (my iPad won't load my PMs for some frustrating reason)!

 

Sounds like you have a good claim. Don't worry about the contract, if anything that will go in your favour. Without a written agreement, they'll find it difficult to argue you're a contractor.

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Hello

 

Well the company details you provided me show that they're a UK limited company with a very good credit rating, so I'm not sure what the problem is in trying to sue them.

 

Did you work in the UK? Were you paid from, and into, a UK bank account? Who does the original contract say you're employed by (and also your pay slips)?

 

They're important determining factors, but if you were genuinely employed by them, there's no subcontracting from the Caribbean company... Responsibility lies with the UK entity.

 

Don't forget you only have three months to issue a claim!

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Thanks for your help and for taking the time to look at my plight.

My immediate problem is that they are not most honest folk in the world; they have lied on a great many occasions about a multitude of things including (it seems) their status as employers and my status as an employee, presumably in the hope that I'll just go away.

I worked outside of the UK, but attended paid training run by them within the UK.

My pay was from their UK bank account to my UK bank account.

My original contract states that I was contracted by the company for a period of up to four months, but this was ultimately determined by the length of the job. This varied from a few weeks to four months.

 

After this initial job was done I was never given another contract to sign - but I was not allowed to work for anyone else.

I was supplied a uniform, which I had to wear.

I was given tools to carry out my job.

I was given a code of conduct to work under.

I was subject to a standard disciplinary code. (Verbal warning/written warning/possible dismissal)

I do have pay slips, but not to hand right now, I am over at my partner’s place the slips are at mine...I will have them on the morrow.

Again many thanks for you help on this.

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The problem is if you worked abroad, you'd have to show very strong links to the UK to use UK employment rights. The reality is, usually if an employee spends all their time abroad, UK law won't apply, even if there is a registered UK company.

 

Things like where your home is, whether you pay UK tax and NI, whether you pay into a UK pension scheme etc are all taken into account. Your initial contract may have a jurisdictional clause in it (although I must admit this is doubtful) which states disputes must be settled in XXX country. Incidentally, the fixed term employees regs perhaps offer wider interpretation for international jurisdiction, as the territorial scope isn't clear, but it appears you're starting on the back foot here, unfortunately.

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Sorry been away doing the chores of domestic bliss.

I am domiciled in the UK, though I do spend at least six months abroad when working.

I am responsible for NI and tax.

There is no pension scheme.

There is no jurisdictional clause within my contract, the company address is stated as the UK.

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