Natwest stress, fear and loathing

[ataction]

I am new here. Why? Because I intend to pursue Natwest for the recovery of around £2000 worth of charges and interest. I am no longer with Natwest and this occurred during winter 2004/05. At the time I thought it was unfair, and listening to Martin Lewis today convinved me it was. So here goes.

[eerose5]

Natwest have to be the worst. Go for them. I have two claims with them - personal and business. Be warned - they lie and bully!

[bearo]

Hi there,

First off the best advice I can give you is read this site thoroughly, spend a lot of time reading and re-reading – get the process clear in your head before you start, that way you cannot make easy mistakes along the way.

The best place to start is here ---à http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

Once you are comfortable with the site and how to get around pretty easily, you can pop into your banks forum (each bank has their own little group) so that you can meet people in similar situations to you – some will be further along in the process, some like you, just beginning!

Read the longer threads to give you an idea of what to expect along the way. The bank forums can be found here ----à http://www.consumeractiongroup.co.uk/forum/ scroll down to the bank action group and you will see a list of banks!

Post a thread in your bank group to introduce yourself, it’s a good way of keeping a little journal. Keep your own thread up to date, it will help you keep sane throughout the process but will also help others that may come after you! If you need any help post it on your thread, don’t start a new one! – your thread will be automatically bumped to the top and someone will be able to see it and help accordingly!

Finally keep to your deadlines and timelines, don’t be bullied by the banks! If in doubt just shout!!!

If you are new to forums a good link in helping to explain how to make posts can be found here http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/13182-how-make-posts.html

Good luck and welcome J

[ataction]

Thanks for the advice... spent the afternoon totting up the charges...

£2394. That was an eye opener for a start.