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    • Thank-you @BankFodder, your statement is a correct understanding of my position and I agree, it is actually really what I was looking for in starting this thread, as I too believed that the maximum I could claim for is that which I sold it for, even though this was substantially below market value at the time. And so, this sold value is what I shall be claiming for + the other expenses. @dx100uk I get your point, but this is just not what I want to expose myself to. Unfortunately I was one of the unlucky ones to have my details stolen in the Peoples Energy hack, and in 2020 I discovered that those details had been used to take out car insurance, and that the insured was then involved in a collision and my details were dragged through the mud. Despite Aviva cancelling the claim and treating as though it never were, even though I have the letters from them to say that they have removed this claim from the insurance database, I still get refused insurance and credit products to this day until I send across the letter from Aviva which explains that I was a victim of fraud. So you'll forgive me for not jumping up and uploading my data to a server utility for which I have no control over its retention policy, or where the server is located globally, its legal jurisdiction, or its security protocols.
    • Speeding (Revised 2017) – Sentencing (sentencingcouncil.org.uk)  
    • upload sites dont retain copies and so what if they do... what do you think they are going to do, kidnap your grannies budgie or something..how the hell would any of the info required by us be of any use to them..... stop being paranoid and put them all in one mass multipage pdf.  
    • https://audicam.audi.co.uk/customer/6660055/00cc584e9769699ddba3807a2995032f/59022-13062024 Please let me know if you can access footage 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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mis sold mortgage


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hey all i believe i have been mis sold my mortgage but dont know if i can do any thing about it.

i believe this because even though i was fully employed the broker i went through got me £116000 on a self cert basis which at the time was nearly 8 times my income as i was only on around £16000 a year.

at the time i didnt really understand what self certify ment and was told by the broker that by going down that route would assist in getting me the mortgage.

i also had very bad credit at this time and was really surprised that they even gave me a mortgage at all. has anyone had any similar experiences with mortgages and the mis selling of them.

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Did you sign the mortgage application? Did you read it? What makes you think it is miss-sold? Are you currently in arrears?

 

I'm in bad areas and I have a suspended repossesion hanging over my head. I feel I was mis sold the mortgage as my best interests were not thought of in the process as they got me the mortgage knowing full well I didn't earn enough to keep up with the payments but they got around it any way just to get their commision.

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Hi Jamied

 

Did you not read the paperwork (mortgage illustration) showing what your repayments would be?

 

Did you consider how you were going to make those repayments on the income you were getting at the time?

 

Whilst you may not have understood the 'self cert' concept, I would have thought you would have been able to see what the repayments were going to be, well before completing your house purchase.

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the repayments at the start were £550 a month on a 2 year fixed basis which was fine i had that coming in but when the two years were up my payments went from £550 to £800 over night, the mortgage company wouldnt put me back on a fixed term they told me i would have to remortgage but due to my bad credit history i couldnt get a remortgage.

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I sincerely doubt that your mortgage was miss-sold. Even if it was, the most likely outcome would be rescission, which would mean that you would need to pay the sum borrowed back. However, this is an extremely unlikely scenario, as in order to prove that the contract was miss-sold, you'd have to show that you had absolutely no knowledge about what you were getting into at all - which would mean that you effectively signed paperwork not knowing what you were signing. I think you'll agree that the likelihood of that is next to none - you knew how much you were borrowing, you knew how much you had to repay, and you got to buy the property that you wanted.

 

There is such a thing as equity in the law - and it includes various maxims, one of which is that he who comes to equity must do so with clean hands. Your hands aren't clean because you were aware of the elements of the contract and what it ultimately involved...not to mention the fact that you were undoubtedly aware that your own income was not likely to be able to support the mortgage. The fact that you refer to your own bad credit and the idea that you didn't think you'd get a mortgage on that basis, implies that you were complicit with what occurred.

 

That may not be what you were hoping to hear, but I doubt any other lawyer will tell you anything different.

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The broker is there to give you the best advice and find the products that suit their client. If you had a bad credit history this would have been a big stumbling block and self cert would also have restricted the lenders available.

 

I wonder if you would have found the mortgage yourself, without the aid of an experienced broker?

 

I have to agree with LeaHTH on this and that it does not appear to have been missold IMO.

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ok thank you. but as a broker are they not obliged to act in the best interests of the people they are serving instead of their pockets.

 

Their interest is in finding you a product that you can actually have - and by your own admission you had a poor credit history, which as Dotty states would have made it harder to find you something competitive.

 

You also have a responsibility not to put yourself in a position that you cannot afford - so whilst the broker did what you asked (found you a mortgagee that would actually lend to you), you also complied with that in accepting it.

 

If you are having difficulties with your mortgage you could contact your local authority and ask them about the mortgage rescue scheme and/or the mortgage protection fund - these both have criteria to be met before they assist, but if you meet those criteria they can be a great source of help.

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I used to work on mortgage endowment misselling and it was certainly implied that the advisors had to show that they had been clear in showing all the options and why the others were not applicable..and if it were not adviseable for any to be taken out, given the attitude to risk etc held by that person...it would certainly have been required to see that the facts had all been provided and discussed and a good reason for going ahead on that basis found.

 

...but I only looked at what was sold by insurance salesmen to repay an interest only mortgage that had already been recommended/sold by an mortgage broker...I did see a lot of cases where the sale of he mortgage was questionable but not something we were allowed to look at unfortunately......

 

Do the Financial Ombudsman Service have any guidance on this type of matter? They may be able to suggest if you may have grounds to complain to the original sales person/company.

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