Capital one ppi refusal re postal application

[sandpearl]

I received a letter today from capital one refusing my ppi claim. They enclosed a copy of the short postal application form which shows a ticked ppi box which I must have done.

 

Now here is my problem the copy of the short postal application form was for a platinum credit card and I listed another card that I wanted to do a balance transfer of £3000

 

Capital one sent me a basic visa credit card with a credit limit of £200, I don,t recall signing another agreement for this basic card.

 

Can I dispute their refusal of my ppi claim on the basis when I applied I was applying for a platinum card with a balance transfer. I would not have taken ppi on a basic card with a limit of £200.

 

Any advise would be appreciated

 

Sand pearl

[ims21]

HI

 

If you feel that they are wrong then yes you can challenge their findings.

 

Are you sure it was you who ticked the box:

[sandpearl]

Hi Ims21,

It is my handwriting and the box it ticked but it is a very dark photocopy and I honestly can't tell if it is a preticked box.

 

I think if I did tick the box it was because I was going for a balance transfer 10 years ago.