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    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
    • Hold on @BankFodder, that was a bit harsh. I spoke with the EVRi complaints Facebook group to begin with, a user on that group told me to send a letter but didn't give any specifics. Here at CAG, I was looking more for specific help as I've never raised such a claim before, and wanted to be sure that my claim was correct, which is why I've researched information with the other groups too, to be sure; but you seem to have assumed that I've made some form of contact with the other groups, such that I find your comments and tone to be very unfair. And I do know a thing or two about forums, that forum users are unpaid volunteers, I happen to be a Tableau Ambassador, and so perform a very similar role helping others in an unpaid capacity  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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'Outstanding Debt' credit search


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I have two debts with BT, one for over £200, one for less than £50, relating to broadband and telephone, which I do not acknowledge, for various reasons.

 

These have been through 'SC Gray Solicitors' and 'Commercial Credit Services', both of which I think are the same.

 

I offered them a settlement for about one third of the larger amount, by email, acknowledging no liability, they told me to call them, which I declined to do.

 

Since then they occasionally call my mobile and send me letters, which doesn't bother me.

 

I've checked my credit report and while there wasn't and isn't any reference to BT, there are three 'Outstanding Debt' searches by 'Pastdue Credit Solutions Ltd' made over the last four months, recorded in 'Table 1: Credit Searches'.

 

Incidentally Pastdue just offered to settle for 60% of the larger amount having previously I think offered to settle for 75%. I think they might have given up on the smaller debt.I'm inclined to ignore it too, on the basis that they are liable to go down further and/or eventually forget about it.

 

The question is do they have any right to record these 'Outstanding Debt' searches on my record? Can I get them removed?

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discounts = no debt

 

as for the searches they should not be harming you and go after a few months anyhow.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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discounts = no debt

 

as for the searches they should not be harming you and go after a few months anyhow.

 

dx

 

On what do you base this on dx? In my experience DCA's generally wont remove table1/Outstanding debt searches without kicking up a major fuss and complaining. In fact in some cases it took me several goes to get these off, and CapQuest have started it all over again after years of being in contact with them and despite not owing them a penny!

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ping brig

 

he'll do a letter

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Hi Looking in as requested by DX.

To answer your question re the OSD searches yes

they do have the right to search your credit files

the ICO state that they must have a reason to search

that is ''allowed'' by one or more of the ICOs 8 princples.

Getteing them removed is very difficult unless you

have evidence that shows the searches were inappropriate

for some reason.

Your way forward is if you have not been contacted by

Passed Due in writting is a formal complaint to their

Data Contoller, there is no reason for them to remove

them as far as I can see but try this.

 

The Data Controller

PD

 

Ref:xxxxxxxx

Formal Complaint.

 

Dear Sir or Madam

 

I write in reference to searches made on Table 1

of my Equifax credit files, I have no knowledge of

and do not acknowledge any debt to you or any

company you claim to represent.

I believe the searches are unfair and want them

removed from my files held by all credit reference agencies

you may have used.

I can see no valid reason for these searches.

 

 

The problem I see is that the number and frquency

of the searches is reasonable compared to some I

have dealt with in the past eg., 14 searches in 1 month.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Im not sure if that answer was for me or the OP brig,

but in my case they know where I live,

Iv SAR'd them on two separate occasions regarding another matter.

 

Iv got 3 years worth of letters from them.

They are well aware of where I live.

I don't owe anything and I highly suspect this is a touch of revenge for being a pain in the backside over other matters.

 

Nine days has gone by and they haven't wrote to me at all.

 

Iv emailed the data controller 3 times, complained to equifax and experian.

 

I'm determined not to have this on my record.

 

I dont need any credit but I object to this approach, I think its an abuse of power.

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Im not sure if that answer was for me or the OP brig,

but in my case they know where I live,

Iv SAR'd them on two separate occasions regarding another matter.

 

Iv got 3 years worth of letters from them.

They are well aware of where I live.

I don't owe anything and I highly suspect this is a touch of revenge for being a pain in the backside over other matters.

 

Nine days has gone by and they haven't wrote to me at all.

 

Iv emailed the data controller 3 times, complained to equifax and experian.

 

I'm determined not to have this on my record.

 

I dont need any credit but I object to this approach, I think its an abuse of power.

 

both of you same issue but itsnot nice to hi-jack some elses thread

 

dx

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

write - send recorded delivery. emails will go into 'junk'...

 

Agreed always letter addressed to the company officer and send RD

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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