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    • This is my slightly amended WS taking on board your previous comments, any suggestions for amendments would be most appreciated.  Thank you for you time.   1.        I am the Defendant in this matter. 2.        The facts in this statement come from my personal knowledge. 3.        I became aware of original Judgement following a routine credit check on or around 14th September 2020. 4.        The alleged Letter of Claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address. 5.        The Judgement debt was not familiar to me so I began investigations to ascertain what the debt related to and how such a figure had been equated in any event. 6.        I made immediate contact with the Court, the Claimant Solicitors and the Claimants thereafter, asking them to provide me with a copy of the original loan agreement but this was not provided to me.  7.        I sent a Data Subject access Request to Barclays but no agreement was provided – See appendix 1 which details the timeline of communication between myself and Barclaycard as well as copies of correspondence between us. 8.        I do not admit to entering an agreement with Barclaycard in 2000. 9.       The claimant has failed to comply with the additional directions ordered by District Judge Davis and therefore this claim should be automatically struck out.  10.    The claimants have failed to disclose a true executed copy of the original agreement they refer to within the particulars of this claim. They are not entitled to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974 12.   The reconstituted standard Barclaycard agreement that the claimant has included in the court bundle does not satisfy any CCA request and so the claimant is and remains in default of my CCA request and therefore unable to enforce the alleged agreement. 13.  The claimants have failed to provide proof the assignment, such as a deed of assignment. 14.  The claimant has failed to provide a statement of account setting out how the alleged debt accrued under that agreement 15.   Despite numerous requests to the claimant, I have still not seen any evidence, such as an original agreement or deed of assignment, that substantiates the claimant’s assertion that I owe the debt to the claimant, nor evidence of how the debt was accrued. 16.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.
    • A set aside application costs £275 which is more than the judgement so not worth it. Not that they would grant a set aside anyway.  Set asides are granted, for example, to people who moved and didn't get the court papers, so have a genuine reason for not defending.  Forgetting doesn't count. Your only choices are to pay up within 30 days, or defy the court and not pay.  If the latter, we've never seen a PPC enforce judgement for a single ticket, ever, you would get away without paying - but you would have a CCJ and a knackered credit file for six years.
    • oh no just logged in and it says a judgment was issued literally 2 hours ago! see attached Screenshot 2024-04-29 214754.pdf
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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boXXer vs HSBC ** WON **


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boxxer, this business of adding interest is complicated (for some of us) because of two different "interests". go have another look at the bank template library - 2. letter prelim by bankfodder - here's the quote:

 

What I require

I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX .

I enclose a schedule of the charges which I am claiming with this letter

 

now:

if you go to the spreadsheets you'll see there are two, the simple and the advanced. on the one with the blue and yellow columns - it has a place to include all those little interest charges from your statements and it will add a portion of the interest - depending, i think whether you were in credit when these occurred - anyway - the spreadsheets do all the work. all those little charges add up and that is how you come up with the "you have taken £XXXX plus £XXX which you have charged me in overdraft interest".........

 

after the prelim, and the lba, when you are filing your claim with mcol THEN: you use the other spread sheet which adds 8% to your total - but it's not a flat 8%, each item shows how many days from the date you incurred the charge to the date of your claim. again, the spreadsheet does all the work - so go back to your statements and mark all those little interest charges, then do the spreadsheet, then send the prelim - with a schedule of charges.

 

when in doubt - go back to the templates.

 

i hope that helps - it's how i did it - and i really don't understand it - just followed the instructions and it seemed to work.

good luck......

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As for adding on the overdraft interest - in our case: the charges for 6 years was about £1500 and the fiddly bits for interest on overdraft - and also d/d and s/o added on about £150. So it's up to you. I think most would say, it's your money so why let them keep it.

As for the templates - that's what they are there for - copy them and then edit away to make it suit your situation. I think, and I'm sure those in the know would agree - yes, you are in a hurry to get your money... but it's worth taking the time to read all the info in the faqs and the library templates to get it right - as mistakes could result in problems or delays further down the line. Take your time and get it right. In our case, i wrongly added the 8% on in the prelim. letter, (that shouldn't have been added on until you actually submit your claim on mcol); later had to make it look like that was what they could expect if they didn't settle - so no lasting damage but it was just not following the game plan, my error. So many of these people have been there, done that. Use their advice. Good luck...........

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  • 2 weeks later...

don't worry about the mcol, just get that lba posted on wed. recorded delivery. then circle the calendar for two weeks further along. go back to the top of this site and read the newcomers stuff - read the fuller version. we've all been there -

here it is in a nutshell:

you file your mcol on day 1, five days later it is deemed to be served, if they don't acknowlege, then 14 days from the serving date you can press the button for judgment. probably they will acknowledge straight away, then it's 28 days from the serving date until you can press the judgment button. but that's when it all kicks in - dg will ask you for a breakdown of charges (yes, again), which you will send (recorded always), about the third week into the acknowledgment - you will probably get a reduced offer which you will turn down and then about a week later (by which time you may have received a notice of them defending, along with an aq and a change to your local court) you'll get a full offer. if they defend, you can't press the button for judgment and also, the important date then becomes the date on the defense stuff telling you the deadline for your aq.

sounds complicated but it is really just following the plan. someone should do a flowchart for the mcol stage, it might look easier. just start reading up on all the mcol stuff. but for now - get that lba off on wed. there is a template for the"particulars of the claim" for the mcol, the only hard part is fitting what you want to say into the small area given - but it is possible. we'll all help - just read up at each stage.

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  • 1 month later...

yes, send them tomorrow, recorded deliver, with a quick note -

thank you for your letter of xx/xx/06 asking for a breakdown of charges.

please find a copy of my charges enclosed.

please note that i will only accept this payment in cheque, made payable to myself.

 

obviously use caps and do it properly - and to the attention of the person who sent you the letter. short and sweet

 

and be aware that they will probably file a defense on monday or tuesday - on the 28th day after it was served. this is normal - you then start aiming for the deadline in the paperwork from the court that will arrive shortly after they defend (you will know because you won't be able to push the judgment button on mcol if they defend). don't worry over any of this - it's normal stuff - keep reading the faqs and steps and you will see how this all shapes up.

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techno stuff is not my strong point (my strong point is just following step by step instructions) so... if you used the s/s correctly - (i.e. correct date, correct charges, correct percentage in the right box) then there is no reason to think your total is anything but okey-dokey. you already included the 8% interest in your claim, right? just send them a copy of the spreadsheet.

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let's don't get too far ahead of ourselves here - just to keep it in perspective, next you will get from the court 3 things (probably in a day or two if they just defended) 1) change of court to your local court, 2) a copy of their defense - which will read like every other one we've seen and 3) your a.q. on the a.q. will be a deadline to file it - at the new court in charge of your case - it will be their deadline too to file their a.q.

this is what i don't want you to misinterpret - the deadline is for filing the a.q. and according to what is filed - the court will look at it and decide which track (usually small claims) it need to go down. after the a.q. is filed - a court date would be set and it would be well into jan. or even feb. or longer if the a.q. is just going in in dec. that is good! because all this time it isn't actually going to court is time you and dg have to settle.

i just don't want anyone thinking "oh, no, a.q.= going to court - get out the suit. we aren't there and hopefully won't get there! get it?

my view on the a.q. is it should not be filed until just before the deadline - and the time between should be used to get in touch with dg and press for settlement - by stating that your a.q. is due to go in shortly -you know they wouldn't want to incur even more charges, blah,blah, whatever - look for a reason to get in touch - like did they receive your breakdown of charges? apparently, according to babs on her thread today, debbie d. is out of the office for a couple of days - so wait til your court stuff comes through and find out your a.q. deadline then give them a call, email, fax or write or all of the above. anybody disagree?

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and i agree totally - be prepared. i only felt there was room for some confusion when people (and there are several in nearly the same place) start talking about aq deadline dates with the fact that after the aq is sent, a court date will be set. just trying to give a clear overall picture of what is ahead and saying just because it has gone to the defense stage - doesn't mean it won't get settled shortly. if i've muddied the waters with my ramblings, i apologise. i was trying to calm some nerves. emma, i mean you. they are not so going to do this to you. sorry if i've butted in ll.

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and lateralus (that's me) says the same. i personally think sending the aq in before it is due just makes no sense. you've sent your breakdown to dg yesterday. sooooo, tomorrow - (or monday) you call dg "just to make sure your breakdown has gotten to them". while you have them on the phone - you ask about the progress of your claim, stating that you will be sending in you aq shortly if, as up to now, you have heard nothing from them. i'm betting the reply will be, you will be hearing from our office with a couple of days and you courteously reply, that's fine, as long as you understand that i will need to have this resolved shortly or i will be filing my aq. got all that??????? it's working - ask babs and others.

what date is your aq deadline, is it local for you - the court?

you are certainly free to do it the other way - file aq now and get the money back from dg though your claim - but why not try this way first.

let us know (i'd make it tomorrow if your schedule allows).

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can't hurt, can it.

i think you may have to find the money (if your claim is above 1500) to file the aq before the 30th if you've heard nothing. be reading it through so you are familiar with it, it isn't hard. just follow this:

Allocation Questionnaires - A guide to completion

let us know what's going on. good luck - maybe today's post will bring an offer!

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  • 2 weeks later...

yes, as you don't want to halt the claim until the money is received - call the court people and explain that you have received an offer, have accepted it and ask for a 7 day delay on your aq deadline - then let dg know that the money needs to be in your hand within 7 days if they are to avoid additional (aq) charges. (personally, i think you would be ok not to file the aq - don't quote me on that - ask higher ups - but it is a bit of leverage to get the money asap). i would in fact contact the court as i said in the first sentence. also

When You Get Your Refund

and also.....................CONGRATULATIONS!

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  • 2 weeks later...

boxxer - still waiting for your money?? call them again, and again, two weeks is way too long (keep an eye on your acct. if you can on-line - they've been known to just put it in with no word at all). but if it isn't there, i'd call and say - what the hell is going on - money in 72 hrs. or i'm calling the court!

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