Help with payday loan companies in arrears

[pleasehelpmethankyou]

Hi everyone very glad i have found this site really need help

 

I have payday loans with wonga, payday loans, quickquid and lending stream all of which have gone into arrears (the last few weeks) due to me losing my job.

 

I have tried to contact all of the companies by email and phone and basically they are not listening (lending stream for example dont even reply or contact which i find strange) payday loans ring me 20 times a day but do not listen and will not agree to any kind of payment plan.

 

I have no savings but am obviously looking for a job , does anybody have a good template letter i could use to send to these companies so i might get somewere?

 

Thank you i really appreciate any help

[quackquack]

:violin:hello and welcome please try not to stress ul get the help u need on here soon enough just repeat ur email sending requesting a payment plan and lending stream are notorious for ignoring customers but sit tight the right person will be along soon probably at work like me now lol so check back later and chin up ul be ok

[quackquack]

:playball:also please do not phone any of them ul get no where always by email never by phone where they can intimidate u so hang on in there and keep copies of all email correspondance

[pleasehelpmethankyou]

thank you very much for your reply

 

i will no longer communicate via phone as like you say you get nowere with them..

 

Looking forward to receiving further help.

 

Have been down this road before with credit cards and learnt then to deal in writing only

 

thanks again

[ims21]

Thread moved to Pay Day Loan Forum

[pleasehelpmethankyou]

thank you very much for your reply

 

i will no longer communicate via phone as like you say you get nowere with them..

 

Looking forward to receiving further help.

 

Have been down this road before with credit cards and learnt then to deal in writing only

 

thanks again

[asmilecostsnothing]

Have you tried National Debtline or Citizens Advice ? really please use something like this to the full, make sure you get all the help you can possibly muster

 

Your in a vulnerable group right now being out of work, remember the payday loans are not priority you can't afford much if anything, there are other needs make sure you have food and a roof over you first also see if your council runs a food parcel service - where you may also be able to get help and advise with debts too (all what I've picked up along the way)

 

There is a libary on here for letters or get National Debtline to help with templates,

but it always seems best written in your own way that you can't afford to pay to the payday lenders and just explain your out of work

 

hope it improves soon, we're all here for you x

[renegadeimp]

Agreed asmilecostsnothing. National Debtline are amazing at helping people. They have lots of experienced debt professionals, plus they can advise on lesser known goverment or private schemes to help you make ends meet, or even put you into a DMP and try and sort your debts out for you, free of charge. They can also put you in touch with legal advisers if you are being threatened with court action.

[pleasehelpmethankyou]

thanks for the further advice

 

i actually already have a dmp with my credit card debtors (that i set up myself by using the national debtline templates)

 

have re emailed my paydayloan debtors and will report back on any replies on here if thats ok?

 

really appreciate advice given really do

[quackquack]

hi ur doin well keep at those emails and only pay what u can afford dont let them force u into paying more and remember u cant go to prison for a payday loan debt and if they wont accept ur offers and it goes to dca then u will be able to negotiate but u must remain firm at all times xxx:whoo:

[National Debtline]

i actually already have a dmp with my credit card debtors (that i set up myself by using the national debtline templates)

 

Hello there,

 

You'll need to amend your self-managed DMP to include these Payday loan firms also.

When you contact the Payday lenders be sure to instruct them that you remove their 'continuous payment authority' as this should prevent them from having the right to take money directly from a debit card. You may find greater peace of mind by switching your current account to someone new, this is known as having a 'safe' account.

We're really gald that you've found our materials useful, if you ever need any further help and support feel free to drop us a line. You may also be interested in checking out our new online money advice system, My Money Steps: http://www.mymoneysteps.org

 

Best wishes,

 

National Debtline.

[pleasehelpmethankyou]

thank you n debtline

 

i am in the process of amending my dmp anyway due to my recent job loss

 

 

"When you contact the Payday lenders be sure to instruct them that you remove their 'continuous payment authority' as this should prevent them from having the right to take money directly from a debit card"

 

Lending stream have taken two payments totalling about £160 over the weekend from my account , this was a large proportion of the last money i was owed from my previous employer. However as i stated above they do not respond to emails.

 

Any help with this appreciated as i really could do with that £160.

 

Thanks again

[asmilecostsnothing]

Do a 'chargeback' Ring your bank this afternoon/evening and demand it or call into your bank and don't be moved till they see you (you have to be that strong) Remind them of your financial hardship (no offence meant) you'll need this money to survive I would recommend now trying another way of communication with LS (formal letter of complaint - write complaint) and please get a safe account sorted asap - unconnected bank or building society it may be the only way to stop this

[pleasehelpmethankyou]

thanks asmile

 

just spoke to bank on phone and they stated that because the transaction is "pending" they can not cancel it yet and i have to keep checking until it hits my statement then ring back...

 

thanks again and i do have another account set up now with the halifax which is just a basic account

 

many thanks

[pleasehelpmethankyou]

just got an email response from wonga over a month since i sent the email

[renegadeimp]

Can you copy the response here, minus any personal info?

[pleasehelpmethankyou]

for sure thanks for your help

 

"Hi XXXX,

Thanks for getting in touch to discuss the repayment of your account.

We will be happy to discuss setting you up onto a repayment plan for your balance of £703.12, please suggest the largest payments you will be able to make and the date you would be able to make these payments each month.

This offer is made on a wholly without prejudice basis and will be withdrawn in the event that any installment is not paid in full and on time."

 

Just seems to have completely ignored my email tbh

[renegadeimp]

Actually thats a good letter. Theyre letting you decide the repayment rate and they guarantee to accept it as long as you dont miss any payments.

[pleasehelpmethankyou]

thanks rene i really do appreciate all help given by the way

 

have emailed back with a token offer of £1 per month until i find work

 

thanks

[renegadeimp]

Good job. If they try and say no for whatever reason, state that you have in effect, a written legal document from them which states that they will accept what you can come up with each month. Since the max is £1, they cannot decline it .

They've pretty much shot themselves in the foot and you need to take advantage over it.

 

Just remember though, Do NOT default on it. They are being pretty generous right now.

[pleasehelpmethankyou]

ok rene many thanks i expect a further reply in a month!

 

still no word from lending stream (or payday express) if they dont reply i will try the chargeback route again

 

thanks

[willnotdoitagain]

Can I ask how you pay Wonga ??

[pleasehelpmethankyou]

debit card at present

[willnotdoitagain]

ok thank you. Was just looking for there bank details as they have agreed a repayment plan but am still waiting for them to get back to me with their bank details so I can set up repayment to pay them.

[pleasehelpmethankyou]

not a good day the account is now empty and i have had the following transactions come out today

 

24/04/2012 PAYDAY EXPRESS -£15.00

24/04/2012 GLOBAL PERSONALS -£29.95

24/04/2012 http://WWW.WONGA.COM -£76.99

24/04/2012 PAYDAY EXPRESS -£15.00

24/04/2012 LENDINGSTREAM.COUK -£86.25

24/04/2012 LENDINGSTREAM.COUK -£86.25

 

 

I have had to google global personals and it is a dating site! just what i need at present... Cant quite believe this