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    • I have never heard of any such law. Please post a link to what you have read online that explains this law. And please confirm whether you were ever married to or in a formal Civil Partnership with your Ex.
    • Today has been hectic so  have been unable to complete the whole thing. If you now understand it and want to go ahead with a complaint to the IPC, fine. If not then I won't need to finish it. But below is my response to your request  on post 64. No you don't seem stupid, the Protection of Freedoms Act isn't easy to get one 's head around at first. The part of the above Act referring to private parking is contained within Schedule 4 which you can find online under the Protection of Freedoms Act 2012. Section 9 of SCH.4 relates to how the parking scrotes have to perform so that they can transfer their right to pursue the keeper from the driver when the PCN is still unpaid after a certain amount of time. In your case the PCN was posted to you the keeper and arrived within 14 days from when they claimed a breach occurred. That means they complied with first part of the Act. The driver at that time was still responsible to pay the charge demanded on the PCN and PCM now have to wait for 28 days to elapse before they can write and advise the keeper that as the charge has not been paid, that they now have the right to pursue the keeper. They claim they sent the first PCN on the 13th March, five days after the alleged breach and it arrived on Friday 15th March. So to comply with the Act they have to observe Section 8 subsection 2f   (f)warn the keeper that if, after the period of 28 days beginning with the day after that on which the notice is given— (i)the amount of the unpaid parking charges specified under paragraph (d) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid. ---------------------------------------------------------------------------------------------------------------------------------------------So the first PCN was deemed to arrive on the 15th March and for 28 days to have elapsed is when the time is right for them to write and say you are now liable as keeper. So they sent the next PCN on the 12th April which is too early as you could still have paid until midnight of the 12th. So the earliest their second PCN should have gone to you was  Saturday 13th April so more likely on Monday 15th April. The IPC Code of Conduct states "Operators must be aware of their legal obligations and implement the relevant legislation and guidance when operating their businesses." So by issuing your demand a day early, they have broken the Act, the IPC Code of Conduct, the DVLA agreement  to abide by the law and the Code of Conduct not to mention a possible breach of your GDPR .   I asked the IPC  in the letter on an earlier to confirm that  CPMs Notice misrepresenting the law was a standard practice for all of PCMs Notices or just certain ones. Their distribution  may depend on when they were issued and whether they were issued in certain localities or for certain breaches. Whichever method used is a serious breach of the Law and could lead to PCM being black listed by the DVLA . One would expect that after that even if the IPC did not cancel your ticket, PCM could not risk going to Court with you nor even pursuing you any further.
    • thanks jk2054 - do you know any law i can quote (regarding timeframe) when sending the email as if i cant they'll probably just say no like the normal staff have done? thanks.
    • I lived there with her up until I gave notice. She took over the tenancy in her name. I had a letter from the council and a refund of the council tax for 1 month.    She took on the bills and tenancy and only paid the rent. No utility bills or council tax were paid once she took it over. She will continue to not pay bills in her new house which I'm now having to pay or will have to. I have looked online I believe the police and solicitors are going by the partner law to make me liable.   I have always paid my bills and ensured her half was paid then see how much free money is over.   She spends all her money on payday loans and rubbish then panics about the rent. I usually end up paying it or having to get her a loan.   Stupidly in my name but at the time it was because she was my partner. I even paid to move her and clean and decorate her old house so she got the deposit back. It cost me £3000 due to the mess she always leaves behind.
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D.S.A.R noncom, 2 different Co's same 6 year quote


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Hi all, hope this is in the right place.

Ok Cap one and bluestone credit management have both refused to send me any info beyond 6 years so I'm looking at taking them to small claims to force compliance. Both are clearly saying that the DPA says they don't have to. While I'm pretty certain that it doesn't I thought i'd better double check?

My real reason for this posting is for help with the POC's, I have got a copy from the library but are these still current and will I need to add to them? I'm thinking maybe something because of them both claiming they don't have to provide anything beyond 6 years.

Thanks Jim

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Is that really what they say - in writing????

 

 

If so, we'd like to see the letter please.

 

They are absolutely wrong. they are required all personal data which they hold on you in any form.

 

Give us more info and we will helop you do a POC

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Ok i'll scan them later this evening.

I have the bluestone letter with me,,,

"Due to the original agreement being taken out in 2005 we are under no legal obligation to provide you with a copy of the original agreement or any other documentation that have been produced six years prior to this letter.

Therefore your request shall not be acted upon, which we are legally entitled to decline".

 

If I remember right the cap one letter is even more specific saying that the provision for the six years is within the DPA, this a direct quote from their DPA team.

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The bluestone is as above including the poor English, below is the cap one letter,,,,,

 

" You mention that you have previously requested a comprehensive breakdown of the history of your account, since this was opened in December 1998. After looking through our records, i can appreciate you were provided with limited account information following an internal request from our Customer Service team in December 2011. I can assure you that we have not purposely edited any information provided to you. I feel we have adhered to our policies and procedures and I can only apologise if you believe otherwise.

 

With regards to the statements sent as part of your Subject Access Request (SAR). I understand you are unhappy as we have provided you with statements to cover the past six years. I appreciate that you would like a full sett of statements to show the history of your account since this was opened in December 1998. However, after speaking with our Subject Access Request (SAR) team, I have been advised that under the Data Protection Act (1998) we are only required to store six years worth of information on our customers. You can see that I have enclosed copy statements that date back to October 1999 but unfortunately, I am unable to provide you with data relating to the transactions on the account prior to March 2006. This is because we are no longer required to retain this information and once again, I can only apologise for any incon,,,,,,,,,, blah blah".

 

They go on to waive the £10.00 fee for this info, very good of them. They claim I've not sent in the fee, even after I provided them with a photo of the check, proof of them cashing it, proof of postage and receipt.

 

Later, and as a gesture of goodwill they've given me £25.00.

 

I'll add some details soon

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The bluestone is as above including the poor English, below is the cap one letter,,,,,

 

" You mention that you have previously requested a comprehensive breakdown of the history of your account, since this was opened in December 1998. After looking through our records, i can appreciate you were provided with limited account information following an internal request from our Customer Service team in December 2011. I can assure you that we have not purposely edited any information provided to you. but they do contain both opening balance and closing balance each month plus minimum payment required, so they must have it all, I really can't imagine them paying someone to spend their time selectively editing old account details leave only selected info I feel we have adhered to our policies and procedures and I can only apologise if you believe otherwise. What they seem to forget is that this was a request for them to "adhere" to English Law not company policy or procedure

 

With regards to the statements sent as part of your Subject Access Request (SAR). I understand you are unhappy as we have provided you with statements to cover the past six years. I appreciate that you would like a full sett of statements to show the history of your account since this was opened in December 1998. However, after speaking with our Subject Access Request (SAR) team, I have been advised that under the Data Protection Act (1998) we are only required to store six years worth of information on our customers. You can see that I have enclosed copy statements that date back to October 1999 but unfortunately, I am unable to provide you with data relating to the transactions on the account prior to March 2006. This is because we are no longer required to retain this information and once again, I can only apologise for any incon,,,,,,,,,, blah blah".This really speaks for itself, all I'll say is as above

 

They go on to waive the £10.00 fee for this info, very good of them. They claim I've not sent in the fee, even after I provided them with a photo of the check, proof of them cashing it, proof of postage and receipt.

 

Later, and as a gesture of goodwill they've given me £25.00.

 

I'll add some details soon

 

I don't know what to add, I've been searching the forums for something similar but found nothing thats even close, well none that went anywhere, so feeling a bit hard done to with 2 at once :(

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