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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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A default is better than a payment plan (read on )


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We decieded to check my credit file today using http://www.checkmyfile.com which has left me fuming with rage some time back we got into trouble with The Halifax

 

After some tooing and frowing we entered into a payment plan with them,ON OUR TERMS I MIGHT ADD.

 

It has now come to light that we would of been better off Defaulting on the account and therefore they would of only been able to update the cra for 6 years .

 

But we decided to go with a payment plan as we thought this would be better in the long run.

 

It is recorded as AR on the credit file but this is what we were not told.

Lenders regard arrangements to pay as serious arrears, which is having a significant impact on your ability to obtain credit. Negotiating a lower amount to repay on just one occasion can indicate to lenders that you're struggling to meet your existing credit repayments, so you represent a greater risk should they lend money to you
.

 

Reported Until6 years after account closure

 

So if you start to pay using a payment plan in 2011 and it takes 3 years to clear and they then close the account on the last payment it will not fall off your CRA until 2020.

 

were as if you Defaulted in 2011 they can only record the default until 2017.

 

 

Can somebody please advise if BCOBS is the way to go as we find this very unfair.

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PHOTOBUCKET TUTORIAL IS NOW DONE HERE IT IS

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you know me GODMOTHER love a fight it's just so wrong them not telling of coarse has realy peeeed me off but will call them on Monday and point out the error of there ways and what they are going to do for us to rectify there short commings all recorded of coarse.

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to all that are going to follow this thread weather the out come is good or bad. i believe in fair and honest play.

 

and i play Fair Honest.

 

I sent a letter to the Halifax ages ago informing them and there agents that i record all phone calls to use on any site i see fit including youtube and my own in small print at the very bottom of the page

and therefore i do not have to remind them of such.

 

so will put links to all.

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GOOD MORNING ALL.

 

first THANKS with all help.

there is NO DEFAULT on my file at the moment because we entered into a payment plan with them but they record this with the CRA'S as AR an arrangement . now then stay with me people :-)

eg. start plan Jan 1st 2010 they then mark your CRA file Jan 1st 2010 AR.

You pay your plan without missing a payment for 2 years and your CRA file has been marked AR for that period.Jan 1st 2012 (still with me here )

On Feb 1st 2012 you make your final payment, and your account is closed.

They then have a further 6 YEARS TO REPORT ON IT so it will then fall off on Feb 1st 2018 If we had Defaulted on the account in the beginning it would be off our CRA file Jan 1st 2016.

 

TAKEN FROM CHECKMYFILE.COM WEB SITE.

 

Arrangement To Pay

Definition of 'Arrangement To Pay'

An arrangement to pay is recorded on your credit report when the lender agrees for a short while to take fewer payments than those that are due contractually under the Credit Agreement.

The impact of an arrangement to pay on your credit rating varies depending on the attitude of lenders. Some lenders view an arrangement to pay similarly to a default, as they regard it as a fundamental inability to pay debts as they fall due (which is one of the definitions of bankruptcy).

Other lenders take a much more relaxed view about an arrangement to pay. They would prefer to receive less than expected rather than nothing at all, and they see the approach by their customer to ask for time to pay as a proactive and positive step, and not one that should be penalised.

An arrangement to pay stays on your credit report for six years and can seriously impact your ability to get credit.

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