Jump to content


  • Tweets

  • Posts

    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Removal of a Default


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4459 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, this has probably been asked a hundred time before but i just need clarification.

 

I know that i defualt drops of your credit file after 6years but is that 6 years from the defualt date or 6 years from last payment.

 

For instance i have a thing on my credit file that stopped getting payments in early 2006 but it says date of default 2007. So when should this drop of my file.

 

Thanks

Chris

Link to post
Share on other sites

Hi

Technically it should fall off 6 years after the default was placed NOT from last payment

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

I've not seen many that are not the actual

default date, but I have seen confusion caused

by misreading the entry when a file has been

updated by a DCA when they aquire an account.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Hi, this has probably been asked a hundred time before but i just need clarification.

 

I know that i defualt drops of your credit file after 6years but is that 6 years from the defualt date or 6 years from last payment.

 

For instance i have a thing on my credit file that stopped getting payments in early 2006 but it says date of default 2007. So when should this drop of my file.

 

Thanks

Chris

 

Hi Chris - I asked the same question some tine ago following 2 defaults issued against me in 2008 for debts I hadnt paid since 2005.

The answer I believe, is that the default remains on your account for 6 years from the date of issue. However creditors and DCA's sometimes work outside of what is considered fair (as in my case) and may report a default quite some time after you made you last payment.

If this is the case then this is what I would recommend doing.

 

1. SAR the original creditor and establish the last payment date in order to calculate the SB date.

2. When the debt is SB'd fire off a SB's letter to the OC/ DCA.

3. When the OC/ DCA confirms debt SB'd write back and request all data in relation to this debt is removed from your CRF, cc in CRA.

4. If they refuse then you can threaten them with Court Action and certainly report them to the ICO.

Link to post
Share on other sites

The Guidance states that the placing of

a default entry should be ''timely'' and

usually within six months of the cause

of action.

If the ''life ''of the default runs on after

rhge SB date the default entry can remain

for the rest of the six years, some dcas or

creditors may agree to remove the entry

earlier but theey are no obliged to do so.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

The Guidance states that the placing of

a default entry should be ''timely'' and

usually within six months of the cause

of action.

If the ''life ''of the default runs on after

rhge SB date the default entry can remain

for the rest of the six years, some dcas or

creditors may agree to remove the entry

earlier but theey are no obliged to do so.

 

so youre saying then that a DCA can register a default 5 years and 10 months after you stopped paying, and that default can remin on your CRF for a further 6 years causing you all sorts of issues, even though the Debt is SB'd and the DCA does not have to do anything about it?

I was under the impression that once a debt becomes SB'd you can request all information on that debt to be removed from your CRF.

Link to post
Share on other sites

Being sensible about this if any creditor

attempted to register a default in that

way it would under the guidance be unfair.

The point I am making is that if for example

a defaulted debt becomes SB 2-4 months

before the default entry date the entry can

and very often does.

Always remember that a debt that is SB is

not completely extinguished it still exists

in England and Wales and can be subject

to collection activity until the debtor informs

the creditor that the debt is stat barred and

they will not be paying.

Many debtors who do not regularly check

their CRA files are caught out and end up

paying for an SB debt, which is just giving

the creditor a nice little earner that the debtor

can not get back.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Being sensible about this if any creditor

attempted to register a default in that

way it would under the guidance be unfair.

The point I am making is that if for example

a defaulted debt becomes SB 2-4 months

before the default entry date the entry can

and very often does.

Always remember that a debt that is SB is

not completely extinguished it still exists

in England and Wales and can be subject

to collection activity until the debtor informs

the creditor that the debt is stat barred and

they will not be paying.

Many debtors who do not regularly check

their CRA files are caught out and end up

paying for an SB debt, which is just giving

the creditor a nice little earner that the debtor

can not get back.

 

So in the case where a DCA or OC defaults after a year+ since the last payment, would that be deemed fair and what action could you take once its SB's but the default remains on your CRF file?

Link to post
Share on other sites

Often defaults are placed later thhan 6 months

by some creditors they have a live account on

their books then for business reasons they will

default and sell or assign the account.

SB makes no difference to the life of the deafult

some companies will take the view that the default

stays others if approached may agree to remove the entry

as said they have no obligation to do so.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Often defaults are placed later thhan 6 months

by some creditors they have a live account on

their books then for business reasons they will

default and sell or assign the account.

SB makes no difference to the life of the deafult

some companies will take the view that the default

stays others if approached may agree to remove the entry

as said they have no obligation to do so.

 

so in my case, a creditor decided to default after 4 and 5 years respectively - I now have to live with a default on my CRF 4 and 5 years after the debt became SB'd, and the creditor is not obliged to remove them. So nothing I can do?

Link to post
Share on other sites

What should happen is that the creditor should default within 6 months of the first missed/token payment. If they fail to do so you have grounds for complaint

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

Correct SF, you can complain of unfaireness

but there is no legislation relevant only ''Guidance''.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Correct SF, you can complain of unfaireness

but there is no legislation relevant only ''Guidance''.

 

Totally agree. I do wonder if the ICO (on whose guidance we use) care very much what happens

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

As said before the path is to make a complaint

stating that the debt is SB and request that

the entry is removed.

You can report it to the OFT,they will file it away

for future reference.

On wonders why your creditors have waited so

long to default, and what type of accounts these

are.

If these debts are SB have you informed the creditors

as said above.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

It means if you don't complain and request

removal you will stay exactly where you are

with anSB debt still showing as defaulted.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

.

but there is no legislation relevant only ''Guidance''.

 

the bankers Lending Code refers to the use of the ico 'guidance' re default practice. so, they should follow the guidance. if the guidance has not been followed, then worthy of a complaint. they are more likely to follow the guide than not. the more they don't follow their own codes, the more chance there is of further statutory regulation. which they don't want. and the ico has legislative power under s159 cca for eg to make an order re incorrect default info. non compliance of which is an offence.

Edited by Ford
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...