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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lloyds claimform - old tsb debt - Lost Case - agreed variation order - but DCa's keep still chasing to up agreed payments


Dorabell
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Did start a thread but appears to have got lost lost somewhere. Am happy if some one wants to move this to its proper place. Could any one help me get back on track.. Thank you..

 

Try this one Claim form from Northampton (multipage.gif1 2)

 

Regards

 

Andy;)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Hi andy i need your help please if you are around i have a week to disclosure of documents by 4pm thanks:)

 

 

Hi Dora

 

Ok you have downloaded the Disclosure form.As stated before you the Defendent will have little to disclose apart from for example CCa request, Cpr request,letters of complaint/payment plan anything refered to in your Defence,Draft Directions.Finalise a list of what you think you will disclose and i will go through what is relevent or not and in the meantime post up if you receive the Claimants Disclosure list.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Hi Dora

 

Ok you have downloaded the Disclosure form.As stated before you the Defendent will have little to disclose apart from for example CCa request, Cpr request,letters of complaint/payment plan anything refered to in your Defence,Draft Directions.Finalise a list of what you think you will disclose and i will go through what is relevent or not and in the meantime post up if you receive the Claimants Disclosure list.

 

Regards

 

Andy

 

ok andy thanks

list

cca request, cpr request, copy of the last statement showing nil balance,

letter asking tsb to reduce the payments, tsb letter were they are refusing to accept reduced payments, a letter from AIC saying they are collecting on behalf off there client tsb letters from SCM threatning court action, thats all i have if that helps:)i still not received anything from the claimants

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ok andy thanks

list

cca request, cpr request, copy of the last statement showing nil balance,

letter asking tsb to reduce the payments, tsb letter were they are refusing to accept reduced payments, a letter from AIC saying they are collecting on behalf off there client tsb letters from SCM threatning court action, thats all i have if that helps:)i still not received anything from the claimants

 

 

Thats fine Dora if thats all you have thats all you disclose.Did you get a response to your CCA and CPR requests?If so and they didnt comply then throw that in also.Did you not make any Directions?

 

List the above in sequence order and then print it off, copy to court by the date, copy to Sols at the very last moment but on time.

What date are the Claimants to provide theirs by?

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Thats fine Dora if thats all you have thats all you disclose.Did you get a response to your CCA and CPR requests?If so and they didnt comply then throw that in also.Did you not make any Directions?

 

List the above in sequence order and then print it off, copy to court by the date, copy to Sols at the very last moment but on time.

What date are the Claimants to provide theirs by?

 

Regards

 

Andy

received a responce for the cca also responce to the cpr from the sols just explaining the time scale to file admission which i had already put my defence in before receiving there letter

each party shall give to other party standard disclosures of docs by servicing a list off docs with disclosure statement by 4pm monday yes i did make direction in thread 140/141

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Ok include them also and your Directions.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Ok include them also and your Directions.

 

Andy

sorry andy to keep asking question

 

Do i need to send the full set off statements or just the last one with balance charge off account cr new balance 0.00

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Just the last one Dora.

We could do with some help from you.

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You can disclose anything that you think will help you in destroying the Claimants case.And visa versa you can request a copy off theirs of anything you have not seen or need.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Im going to busy then lol do i also put the copy off the n265 in
:D

 

Dora the N265 is the actual Disclosure list that you are now preparing just list what you think will hurt them or what they wont want the court to see.

 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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so am I after your questions:confused: you do make me smile though:)

 

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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so am I after your questions:confused: you do make me smile though:)

 

 

Regards

 

Andy

 

i make me self smile sometimes they dont call me a dumb blonde for nothing:lol: thanks andy i will try and sort out im sure i wiil be wanting more help from you:)

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Can you post up the Application Dora and the Claimants WS in support of the application (if any) remove all personal identifiable info first.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Can you post up the Application Dora and the Claimants WS in support of the application (if any) remove all personal identifiable info first.

 

Regards

 

Andy

 

ok can you give me a few mins please:)

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