Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Debt Sold On Despite Not Being Proved


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4539 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

In the middle part of last year I had dealings with CAPQUEST over an alleged catalogue debt going back over 9 years. I didn't recall ever owing this money, so on advice from CAG I sent all of the relevant letters and postal order requesting proof of the alleged debt. I received nothing at all, in the end I sent the final letter to them in December 2010. Still nothing until this morning, when a letter from 'Lowell Financial' turned up, saying that I had been informed recently that my catalogue account had been sold to Lowell Portfolio...I have been informed of no such thing, and can only assume that CAPQUEST have sold it on despite providing me with no proof whatsoever. Can they do this? I am sure that the final letter I sent stated that they could not sell the debt on. What should my next step be? I assume that had there been any proof CAPQUEST would have provided it in the first instance.

 

All help appreciated

 

Thank you

Link to post
Share on other sites

Write to Lowell and tell them that you have absolutely no knowledge of this debt and that in the absence of any proof to the contrary you will not be communicating further. You may even include the fact that you will deem further attempts to contact you to be harassment.

 

I have found with Lowell that they do respond to email, so don't even waste the cost of postage - email them and copy it to yourself.

 

This is part of the DCA merry go round unfortunately.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

Hi,

 

first of all do not ring Lowells, if they ring you just say "in writing only" and hang up.

 

Send Lowells this... http://www.consumeractiongroup.co.uk/forum/content.php?426-A-letter-when-the-account-has-been-passed-to-another-debt-collection-agency

 

Also, when was the last payment made?

 

Have you checked your CRA file to see if the debt is on their or updated by either Capquest or Lowells?

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

Link to post
Share on other sites

Hi Firstly a big THANK YOU to all who have responded. I have never made any payment regarding this. I have made a credit check and there is no reference to it at all. I will do as advised and email them immediately. Capquest hounded me constantly until I discovered CAG and was able to get help with letters then the phone calls stopped. I just hope that they don't begin again. Thank you again.

Link to post
Share on other sites

I have never made any payment regarding this

 

When you say never made a payment, is that from the very start with the original Creditor or to Capquest?

 

If it's not on your credit file then the debt is over 6 years old and looks very likely the Leeds Losers have bought yet another lemon :)

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...