Me and Mother with Severe Short Term Memory Loss Banned from TK Maxx - RLP biting at me

[rebel11]

Hi Ryan

 

Welcome to CAG

 

Well based on the facts that you've provided, TK Maxx have really surpassed themselves with the treatment of your mother and you, thats outrageous. When you get your letter from RLP take it to CAB with your story, they will be very interested. In the meantime, write a Formal Letter of Complaint mark it as such. Explain fully what has happened as you have here, the treatment your mother and you suffered at the hands of the security guard and this 'woman' a so called employee of TK Maxx, did you get her name?

Explain your mums health and that TK Maxx treatment has or could cause her health to suffer further and you hold them accountable. Tell them your considering taking further action. Tell him that you want the security tape as your sure that CAB will want to view it. Don't forget to mention the store. Send it Recorded.

 

Sent it to :-

 

Mr. Paul Sweetenham

Managing Director

TK Maxx

50 Clarendon Road

Watford

WD17 1TX

 

Let us know what he says or does.

[rebel11]

Get hold of the Security Tape:- http://www.ico.gov.uk/for_the_public/topic_specific_guides/cctv.aspx

[rebel11]

Hi Ryan

 

Don't be intimidated by these companies, you have the right to seek help and advice from any source that you have access too, CAG being one such source. Feel free to ask for further advise anytime.

[rebel11]

I suppose if the letter is addressed incorrectly, to say J. Bloggs, CEO, it will be ignored - no, as long as it's got CEO/Managing Director it should be fine. I could write a letter today, he might be stepping down tomorrow.

 

PS - Paul S isnt the managing director any more. He left last year.

[rebel11]

Hi Ryan

 

You've got serious concerns about your treatment by TKMaxx and subsequently RLP, this is your thread so carry on posting when every you want.