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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

 

I've had a visit from a Bailiff last week regarding unpaid Parking Fine (I'd actually appealed it but thats another story).

 

Anyway the bailiff threatened to clamp our car unless we paid nearly £500 (the actual fine was £150 + £7 charges).

 

We paid £154 and agreed to pay the remainder on 15th Dec. In the meantime I requested a breakdown of costs and got the following:

 

30/09/11 - Costs £7

30/09/11 - Fine £150

03/10/11 - Letter Fee £13.44

18/10/11 - Visit Levy Fee 1 £57.60

18/10/11 - Attendance To Remove £149.50

24/10/11 - Visit/Levy Fee 2 £76.80

 

Can anyone tell me what they are entitled to charge

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Fine OK

Costs OK

Letter Fee OK

Visit to Levy Fee - entitled for parking offence to charge 28% on the first £200 of debt. If no levy takes place they can charge reasonable costs, but these can be no more than if a levy had been made.

Attendance to remove - illegal charge - can only charge once in one day, and cannot remove without a valid levy in place.

Visit to Levy charge as above, then 5.5% on any sum over £200.

 

They can only charge for a maximum of three visits.

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Thanks Ghost.

 

They never levied on the '1st Visit' and only levied on the 2nd, although I never signed anything. There was certainly no attempt to remove the vehicle.

 

So in esccence the charges should be:

 

£170.44 (fine, cost, letter fee)

£47.72 (First Levy/Visit Fee)

£61.08 (2nd levy/Visit Fee)

 

If that's the case how do I question the fees, is there a standard template. I've got 10 days to sort this before they expect another £300 which I really can't afford as I'm out of working and my wife only goes back to work tomorrow after being on maternity leave.

 

Thanks

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Hi folks,

 

Can anyone advise on what I should be paying please. I need to make payment next week but only want to pay what I should be.

 

If it changes anything the car is no longer registered in my name (and wasn't at the time of the attempted levy).

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If you had appealed the PCn but had not received a formal Notice of Rejection then you can simply file an Out of Time Application. All enforcment will then be on hold.

 

If you do not have a car that the bailiff can take, then unless you let him into your home ( NOT ADVISED!!) then you have very little to worry about and the bailiff will have to accept the offer that you are making. A problem only arises if you have a car in your name.

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I havent got time to do that tomtubby as bailiff wanted outstanding £300 tonight. I've called and asked to set up a payment plan but he's said no. I now have until 9am tomorrow to pay up.

 

Can I pay the council the £157 direct and then tell the bailiff to swivel, can he levy for his fees. How do I approach him and tell him his fees are unreasonable. As he has levied against the vehicle can he just come back at anytime and take it.

 

Should I just pay the £300 and be done with it.

 

The car is now registered to Mobile Money (yes I know I'm silly for getting a log book loan, but was in a desperate place, thankfully working our way out of it now.)

 

I really don't know what to do

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