@santanderbankgb Beautiful elegant santander are fully justified to charge me £300 due to their faulty card

[RogerHarris]

Cannot belive this I go into Beautiful elegant santander speak to manager and ask for a debit card to buy sundry items (fuel etc) and save me going to a hole in the wall. I say no overdraft. If I don’t have the money the card doesn’t make the payment and I have to go to the cashline

 

I have a separate savings account, . Its always in plenty credit. Never been near the red once. I make transfers from there to top up the visa.

 

The visa debit starts messing up. Does swipe, doesn’t. Go to cashline does work doesn’t work. Shops etc, say the card appears faulty.

 

I go to to my santander branch (Beautiful elegant santander) tell them the cards faulty. They say use it more just to check, I do. More problems. Now I don’t even know whats actually been bought for some items. I cant find my available balance due to card being non operational (in a nice way). They send me a replacement card. By this time I had enough and stop using it.

 

Now I go to my (non overdraft) account, where I was told I could not get into problems..and there is 100 quid of fiver a day charges ratcheting up from the time that card was faulty and I couldn’t figure out what was going on.

 

Of coursee, even it was not faulty its still completely fine. This thing was supposed to make life easier. But no I still have to go to cashlines except now with debit, I need to print out slips calculate available balances which is like some kind of quantum physics of probability due to unpredictable delays in payments being taken, while I got a million other things on my mind. one slight mistake and im on some Beautiful elegant system where they add rolling charges of fiver a day..

 

these are supposed to make life easier for busy people… It’s a very Beautiful elegant santander system. I have those cheap prepaid debit cards. No money in account, no make pay. Very simple. Can be implemented by some cheap company then Santander can provide it. Their whole thing is setup to trap you out (in a Beautiful elegant santander type way). Their call centres don’t take calls anymore. They wont close the account even though I paid my paltry 20 quid debt and they ratchet up fiver a day. Beautiful elegant santander people. I thought these bankers had been put in their place not just with all the charges (which they were perfectly entitled to do) from years ago, but in general from how they have made the economy Beautiful and elegant. I feel like pouring chanel no 5 and setting rows of flowers with ornate decorations of praise over all their cashpoints and providing free gifts to their staff, especially the staff who organized this system. They will be getting rose flowered petals and a lifetime supply of maplin memory sticks (to give to idiotic customers like me with no brain)

[RogerHarris]

Ok, now i have corrected myself. I want revenge...

 

How do i get it ?

[BankFodder]

Please would you send me an email to our admin address - with a contact number if possible because there might be a novel way forward if you would explain the story a little more fully to me

Ta

[RogerHarris]

well i had a meeting with the manager and he started throwing me the dogfood i thought he might. he tried on the offering me a deal line. I told him no deals, all charges refunded and walked out threatening in an enraged manner (italian blood !) there would be a lot of trouble coming his way and i was closing all my accounts. Caused a bit of a ruckus in there. I have seen some upset people in banks previously, just taking it, or try sit ins and eventually get thrown out. this time i made sure I did the walk out while sending a loud and clear threatening message they would not forget for at least till lunchtime vented my spleen and had a great time doing it.

 

I wont make a deal with those types of people they mis sold me that debit card, and hid a loan shark system in the small print. A debit card means you cant run up debt. Thats the idea. My prepaid mastercard debit cards never allow the balance to go negative, so clearly the system is capable of it. I specifically asked for a card in which i could never end up in debt. So i have been mis sold. by chance i had the change to confront the guy who sold me it, and grilled him. He ended up speechless and walked off to hide in the back room.

 

the robbery of ratcheting up fees not telling you, whats going on. I am raging with these people. Ill eventually wipe that smug look of their faces and get satisfaction somehow.

 

Is there a bank out there thats not institutionalized robbery ?

 

can they take any cash out one account to pay for charges on another one ?