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    • I drove a friends a car for a few days and I used cuvva car insurance to insure myself for the time period. Here's the problem: I made a mistake with the dates on the insurance, I ended up driving uninsured for one day and I got a speeding ticket. My friend named me as the driver on the Notice of Intended Prosecution as she should and I will take the blame of course. Will met police ask for proof that I was in fact driving? I mean, any more other than me replying to the NIP that I will soon receive from them? Cause I assume that my insurance for the day will be the proof that they need... Secondly,  if caught driving uninsured, what will happen please? I read it's £300 and 6 points. Is that all or is it worse? I'm only asking for information from knowledgable people. If you intent to just mock, you're certainly not helping. Thanks
    • Hi, Please find letter sent to BMW with all evidence off issues which is a link from Audi. Unable to share the footage on this forum as I am not the best with tech BMW FAULTY CAR LETTER.docx
    • This is the first item that I've ever claimed for - I don't really send too many parcels, probably 5 in the last 5 years, and only two with P2G / EVRi. I've attached two emails from P2G regarding their requiring the documents. They don't specify in the emails what documents I should be sending, although when opening the claim they were requesting that I needed photographic proof of sending - picture of the parcel with their label attached, in the EVRi ParcelShop. The second email is their closing the enquiry due to my failure to produce said document(s). I haven't yet drafted my claim letter, I wanted to be sure of this document situation first before I began action. But therein lies another problem. Not having a P2G account, I cannot be sure of the item value that I declared. The retail value at the time was £600, which is less than the £650 I paid several months earlier, so I would likely have used that, but cannot be sure. And without having an account I can't check either. But, I know that I did properly declare the item and a value that reflected its then retail price - I was concerned this declaration may have been used to single the item for theft. But now that the retail price has reduced substantially, even though the nature of compensation is to return the claimant back to their original position, without my purchase receipt, I was concerned that I may have to claim for less. And yes, I've been through your huge document store of information, in addition to MoneySavingExpert, Which, Citizens Advice, Gov.uk "make a court claim", my own law books (annoyingly I specialised in consumer law when I studied for my law degree, but I graduated 17 years ago), and so now feel that its time to either act, or drop it. P2G Enquiry (2).pdf P2G Enquiry (1).pdf
    • I have found both forms online  https://assets.publishing.service.gov.uk/media/62e14db38fa8f5649f912647/TE9.pdf https://assets.publishing.service.gov.uk/media/60c73ad0d3bf7f4bd6a9bc69/te7-dart-eng.pdf   do i just fill in both forms and send to the address on them or directly to Manchester council  forgive my ignorance    thanking you in advance 
    • This is a little strange. Please pop onto MCOL, copy the claim history and paste it here.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cap1 & CCA return


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Hi m55

 

Is all this cloak and dagger DCA bashing making you just a wee bit paranoid? :o

 

I made some of my very earliest posts in this thread and had more CCA knowledge and experience of court claims than most posters on this thread put together and from long before this site was even thought of!

 

As Lantana has indicated, this forum is public and any sensitive discussions can be kept to PM or email if required.

 

Regards, Pam

 

Welcome to the inquisition.

 

Agreed. Now can we chill out and get focus back onto the battle please.

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Pam

 

Can you confirm the information that must be supplied by a lender for an OD?

 

thanks

 

 

Pam i know what has already been established i established it,on here a cuurent account is regulated by the fsa.

This is because their is no credit involved however ther are such things as multi agreements where part of the agreement may fall outside of the cca.

 

Now going back to the cca 1974 any sensible comments.

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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That's brilliant Pam, you've answered my question.

 

My next question is this: Where in the Act/Regs is this information?

 

Hi

 

Quote from OFT FAQs 29/04/05:

 

1.5 Are all bank overdrafts exempt?

 

The s74 determination in respect of bank overdrafts (see Q1.4) applies subject to the following conditions:

• the creditor must inform the OFT in writing of his general intention to enter into such agreements;

• the debtor must be informed, at or before the time an agreement is concluded, of the following:

o the credit limit (if any)

o the annual rate of interest and any charges applicable, and the conditions under which these may be varied

o the procedure for terminating the agreement;

• the above information must be confirmed in writing.

 

I haven't found the exact section of the regs. but will keep looking.

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Hi all you clever people on this thread...Just one question if you forgive me from not wanting to wade through this entire thread again... When do the new regulations come in re DCA's being fined if a complaint is investigated, and which body is doing the fining ?

Just hate every DCA out there

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Pam i know what has already been established i established it,on here a cuurent account is regulated by the fsa.

This is because their is no credit involved however ther are such things as multi agreements where part of the agreement may fall outside of the cca.

 

Now going back to the cca 1974 any sensible comments.

Peter

 

Hi

 

Yes, an OD + current account could be classed as a multi-part agreement but the part that is regulated is still exempt from the form and content regs. I don't see how calling it a multi-part agreement could change this exemption.

 

Also, I copied the s74 (4) section from the 1974 CCA as well - so which version are you copying from??

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Hi

 

I have copied s74(4) from my own saved copy of the CCA but you can read this section in the link on this site:

 

http://www.consumeractiongroup.co.uk/forum/statutes-library/27535-consumer-credit-act-1974-a.html

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Hi Peter

 

I've just found where you're quoting from - the original version of the CCA - which does include subsection 1(b).

 

This was amended years ago!!

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Just a quick question. When the amendments in The Consumer Credit Act 2006 come into force, will they apply to previous agreements or just to agreements made from now on?

 

sure someone will already have replied - they usually have an effective date in the future - ie for all agreements made after a future date - I remember quickly reading it but whether its mid 2007 or during 2008 - cant remember.... old age :mad:

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I was aware of that, what the original point was the fines would make them go bankrupt.

 

And it is a fine for letting it go past the calendar month AND for each attempt to collect while in breach (somewhere in the hundreds of the CCA1974)

 

 

m - you been on the pop again??? my interpretation was just the single fine /prison sentance. not for multiple responses - I agree with meagain who seems to know what he/she is talking about - ie is ex-Finance company.

 

thanks

 

Z

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Guest The Terminator
sure someone will already have replied - they usually have an effective date in the future - ie for all agreements made after a future date - I remember quickly reading it but whether its mid 2007 or during 2008 - cant remember.... old age :mad:

 

April 2007 and another part of the act comes into force in 2008

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Hi Peter

 

I've just found where you're quoting from - the original version of the CCA - which does include subsection 1(b).

 

This was amended years ago!!

 

Regards, Pam

so i am

 

I will have to erase my old files oh well it was only a thought.

 

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Hi

 

Perhaps if several members who have the same issues with each particular lender where to coordinate a collective complaint, they might take it more seriously. :|

 

Regards, Pam

 

I have a big issue with the regulators - both ICO and TS in their inability to meet their obligations and police effectively the law.

I will be starting new threads soon addressed to each so that they can freely comment and respond to questions and criticism.

Some of the questions I have are - who are they accountable to, how do they measure their effectiveness, what process do they follow in objectively responding to an individual complaint against a CCP and what remedy should that person expect from their actions.

I could go on - that is why I think we need to setup a thread and then invite the regulator to respond to questions on the thread...

 

comments???

 

Z

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Zubo, great idea about ICO and TS threads. Regulators are a little on the back foot just now following the premium rate TV phone scandal (ICSTIS).

 

They clearly aren't getting the job done. It's increasingly becoming our role to 'watch the watchers'

 

Hooray, I've just become a 'Classic Account' customer!

 

Regards

 

Lantana

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Would someone be so kind as to pm me a copy of the 1983 Copies of Agreements etc regulations or could it be put into the library section?

 

I am dealing with several sets of folks and like quoting chapter and verse in response to lies/disinformation - delete as appripriate

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Guest The Terminator
Zubo, great idea about ICO and TS threads. Regulators are a little on the back foot just now following the premium rate TV phone scandal (ICSTIS).

 

They clearly aren't getting the job done. It's increasingly becoming our role to 'watch the watchers'

 

Hooray, I've just become a 'Classic Account' customer!

 

Regards

 

Lantana

 

Now I wonder if they are going to come down on the DCA'S who all use premium rate numbers which is against the OFT guidelines.

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Guest Battleaxe
Oh my god! it's taken me nearly 5 days to read this bleedin thread !

 

 

my question tho since i have seen no mention on here (sorry if i have missed it frazzled brain) on the application form they sent my huband has put his date of birth as 3 days before he dated and signed the form making him 3 days old when he applied lol

 

is this worth pointing out to them or does this not have any baring on the matter at all??

 

 

Don't point it out them, they are lending to minors now. A fellow got off a speeding ticket on that same point. They entered the wrong date of birth, which made 12 hours old when he committed the offence. he got a statement from his mother regarding where he was at the time they claimed he committed the offence. So three days old, what a talented child being able to read write and talk.

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Don't point it out them, they are lending to minors now. A fellow got off a speeding ticket on that same point. They entered the wrong date of birth, which made 12 hours old when he committed the offence. he got a statement from his mother regarding where he was at the time they claimed he committed the offence. So three days old, what a talented child being able to read write and talk.

 

Is this for real?? :D

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Don't point it out them, they are lending to minors now. A fellow got off a speeding ticket on that same point. They entered the wrong date of birth, which made 12 hours old when he committed the offence. he got a statement from his mother regarding where he was at the time they claimed he committed the offence. So three days old, what a talented child being able to read write and talk.

 

 

that is funny :D

 

A few years ago my youngest son got a letter saying he'd not paid enough NI contributions and a bill saying he could pay it "voluntarily" - he was still at school and not even got a NI number etc.. as he was way too young!! How the devil letters like this even get printed and sent to people I shall never know!! Kind of knocks the 'trust' out of us deosn't it? To think these clowns are responsible for our future pensions etc.. and they bill children?

 

It's always been a standing joke of my sons when he save his money up -he says "it's for my pension - as the Gov't are gonna muck up again" he laughs :D

 

But it's actually sad to think they had a NI number against his name etc.. on this letter - totally different number to his real NI - so goodness only knows where the number they billed him with came from!! :confused:

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Was it this thread that Robert Udy of Capital One has been mentioned? It has just struck me that as they are based in Nottingham, it is clearly Robin Hood's alter ego - robs from the poor to give to the rich!

 

If you have always read the name as 'you-di' then you won't get the joke, you have to pronounce it like a very short udder. Sorry, if you have to explain a joke it isn't a good one. I'll get me coat!

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Guest Battleaxe

I found the original paperwork titled Cashcard Account Agreement, when we opened our current account but for the life of me I cannot find the conditions that is supposed to be with it, and on the Agreement is no where which states they can share our information with CRA's or anyone else; only within the Group.

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I have been looking at this the last few days in my spare time after seeing the s85. I still cant find anything relevant to it.

 

AFAIK the ability to charge interest would be stated in the agreement. And under what circumstance. THe right to have interest reclaimed from the breach under an agreement would have to be taken up under each case from that agreement generally headed Responsibilities Under This Contract etc. Normally it only deals with legal fees etc.

 

The point of non-compliance on subsequent card issues with s85 is that there is NO agreement so the creditor cannot claim any payment

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No Professor Fate tonight, interesting.

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

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As an extention of the input from Professor Fate and the replies therto.

 

If this person is MIB it does matter because this thread is there to argue around the CCA & give advice to those who are sticking their toe in the water. The mention of Stautory Demand and the 'B' word is enough to put aload of people off, who wouldn't be, if they are just starting to establish their rights.

 

For those who may have been affected by this persons input, please please Google 'stautory demand', the information that you gain by that cursory inquiry and the instructions that you gain should be nough to put your mind at rest. Remeber a Stat demand is just as dangerous to the filer as it is to the defendant if the former hasn't got all his facts right.

 

As for clicky, to some extent this thread is, its IS very exclusive because the arguments have developed and are at times very technical, unless you take the time to read over 200 pages. However, that doesn't make it any the more less informative.

 

As reagrds PF, he obviously has a IP address it may be interesting to see how that compares with the other 'commando raids on our gang'.

 

Kind regards,

 

Mike

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

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